FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ADVANTAGE

MDR report key: 1771205 · Received February 18, 2008

Report

Report Number
1823260-2008-01648
Event Type
Malfunction
Date Received
February 18, 2008
Date of Event
February 3, 2008
Report Date
February 18, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NBW
PMA / PMN Number
K032552
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Description of Event or Problem · 1

REPORTER ALLEGED THE CUSTOMER WAS UNABLE TO OBTAIN BLOOD GLUCOSE RESULT ON THE ADVANTAGE SYSTEM WHEN INSERTING A TEST STRIP BECAUSE METER WAS GENERATING ERROR MESSAGES AND WOULD HAVE NO POWER. REPORTER STATED THE CUSTOMER WAS INCOHERENT WHEN THE ATTEMPT TO TEST WAS UNSUCCESSFUL AND UNABLE TO SELF TREAT. REPORTER INDICATED GIVING THE CUSTOMER FOOD HOWEVER NO OTHER ACTIONS WERE REPORTEDLY TAKEN OR TREATMENT WAS RECEIVED BY THE CUSTOMER. A REQUEST WAS MADE FOR THE RETURN OF THE SUSPECT DEVICE AND REPLACEMENT PRODUCT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK ADVANTAGE BLOOD GLUCOSE MONITORING DEVICE - NBW NBW ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 30 YR UNK, DOSE AND FREQUENCY UNK