FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 1771062 · Received July 27, 2010

Report

Report Number
2954323-2010-00998
Event Type
Malfunction
Date Received
July 27, 2010
Date of Event
June 30, 2010
Report Date
July 23, 2010
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS A FINAL REPORT. THE CUSTOMER'S REPORTED METER AND TEST STRIPS WERE RETURNED FOR AN INVESTIGATION. THE COMPLAINT DID NOT CONFIRM AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION DURING CONTROL SOLUTION TESTING. THE REPORTED READING OF 191 MG/DL WAS NOT FOUND IN THE METER'S MEMORY LOG. HOWEVER, A SIMILAR READING OF 198 MG/DL WAS FOUND ON 16 JUNE 2010.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING A HIGH READING OF 191 MG/DL ON THEIR BLOOD GLUCOSE MONITOR. THE LABORATORY REFERENCE READING OF 90 MG/DL WAS RECEIVED WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW 45001A128

Patients

Seq Age Sex Outcome Treatment
1