FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1770631 · Received July 27, 2010

Report

Report Number
2939301-2010-05924
Event Type
Malfunction
Date Received
July 27, 2010
Report Date
July 13, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE LAY USER / PATIENT CONTACTED LFS ON (B)(6), 2010 ALLEGING AN ERROR 1 MESSAGE ON HER ONE TOUCH PING METER. THE PATIENT DENIED EXHIBITING ANY SYMPTOMS DUE TO THE ALLEGED ISSUE. THE PATIENT MENTIONED THAT THE ALLEGED ISSUE FIRST BEGAN ON (B)(6) IN BETWEEN 9-10:00PM. THE PATIENT SELF-TREATED WITH 6-7 UNITS OF HUMALOG. THE PATIENT DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT HER PHYSICIAN FOR ASSISTANCE AND WAS NOT TESTED ON ANOTHER DEVICE. THE ISSUE WAS NOT RESOLVED. THE METER WAS REPLACED. AT THIS TIME, THERE IS NO EVIDENCE THAT THE METER CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT SINCE THE PATIENT DENIED EXHIBITING ANY SYMPTOMS OR RECEIVING ANY MEDICAL ATTENTION. THE COMPLAINT IS BEING REPORTED SINCE THE ERROR 1 ISSUE WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 2978137

Patients

Seq Age Sex Outcome Treatment
1 45 YR