FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 17697513 · Received September 7, 2023

Report

Report Number
1823260-2023-02913
Event Type
Malfunction
Date Received
September 7, 2023
Date of Event
August 1, 2023
Report Date
September 7, 2023
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630930845
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER AND THE EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) CHECKED ALL OF THE LAUNDRY NOZZLES, THE GEAR PUMP HEAD (GPH) PRESSURE, AND THE WASH LEVELS; NO ISSUES WERE NOTED. HE PERFORMED A MECHANISM CHECK AND NOTED THAT TWO OF THE PROBES WERE DRIPPING BACK. HE THEN REPLACED A SOLENOID VALVE. THE CUSTOMER PERFORMED CALIBRATIONS AND QCS WITH SUCCESSFUL RESULTS. THE INVESTIGATION DETERMINED THAT THE EVENT WAS DUE TO A COMPONENT ISSUE. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE LI LITHIUM RESULTS FROM AN UNSPECIFIED NUMBER OF PATIENT SAMPLES TESTED ON THE COBAS 8000 C702 MODULE. THE REPORTER WAS ABLE TO PROVIDE ONE EXAMPLE OF DISCREPANT RESULTS. THE INITIAL RESULT WAS 0.826 MMOL/L. THE FIRST REPEAT RESULT WAS 1.833 MMOL/L. THE SECOND REPEAT RESULT WAS 0.882 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2120983 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630930845

Patients

Seq Age Sex Outcome Treatment
1 Unknown