HAMILTON MEDICAL AG
Report
- Report Number
- 3001421318-2023-11661
- Event Type
- Malfunction
- Date Received
- September 7, 2023
- Date of Event
- August 16, 2022
- Report Date
- September 6, 2023
- Manufacturer
- HAMILTON MEDICAL AG
- Product Code
- CBK
- UDI-DI
- 00730002856789
- PMA / PMN Number
- K193228
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IS
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE ISSUE IN CER 92930 IS DEEMED A REPORTABLE EVENT SINCE THE MALFUNCTION "CONNECTION PANEL LOST" WHICH LOGS DIFFERENT TFS AND POTENTIALLY SWITCHES TO AMBIENT MODE DURING VENTILATION MAY CAUSE THE VENTILATOR TO BECOME INOPERABLE OR STOP WORKING AS INTENDED. THE ROOT CAUSE OF THE VENTILATOR DEVICE SHOWED MANY TFS IN ONE SINGLE SECOND AND THE DISPLAY \ "PANEL CONNECTION LOST\ " ALARM DURING VENTILATION WAS DUE TO A DEFECTIVE VU AND IP ESM BOARD. WITHIN THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE IT WAS USED FOR TREATMENT OR DIAGNOSIS. THERE WAS NO PATIENT OR USER HARM REPORTED AT ALL BY THE COMPLAINANT WHICH SHOULD HAVE LED TO FURTHER QUESTIONS REGARDING ANY HARM TO THE PATIENT OR USER. SINCE THE COMPLAINT (B)(4) WAS SUBMITTED TO HAMILTON MEDICAL AG ALMOST 2 YEARS AGO, NO ATTEMPTS WILL BE PERFORMED TO OBTAIN ADDITIONAL INFORMATION. THE ALLEGATION IN 97917 WAS CONFIRMED TO BE A COMPLAINT. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THE ISSUE IN 97917 AS IT WILL BE DEEMED A REPORTABLE EVENT.
DEAR MILAD, A CUSTOMER HAS A PROBLEM WITH A G5 UNIT: ALRTED ON PANEL CONNECTION LOST. WE REPRODUCED THE PROBLEM. IN ADDITION THE DATE AND HOUR RESETED DURING THE PROBLEM, BUT NOW THE DATE AND HOUR ARE O.K. PLEASE ADVISE, B.R. ILAN OFMAN BEPEX LTD.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2201612 | HAMILTON MEDICAL AG | HAMILTON-G5 | CBK | HAMILTON MEDICAL AG | HAMILTON-G5 | 00730002856789 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |