HAMILTON MEDICAL AG
Report
- Report Number
- 3001421318-2023-24488
- Event Type
- Malfunction
- Date Received
- September 5, 2023
- Date of Event
- February 5, 2021
- Report Date
- September 4, 2023
- Manufacturer
- HAMILTON MEDICAL AG
- Product Code
- CBK
- UDI-DI
- 00730002856789
- PMA / PMN Number
- K121225
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
SINCE THE COMPLAINT IN QUESTION WAS SUBMITTED TO HAMILTON MEDICAL AG ALMOST 2 YEARS AGO, NO ATTEMPTS WILL BE PERFORMED TO OBTAIN ADDITIONAL INFORMATION. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE THE VENTILATOR WAS IN VENTILATION. THE ROOT CAUSE WAS DETERMINED TO BE DEFECTIVE DISPLAY CABLE. IN CONSEQUENCE THE DISPLAY CABLE WAS REPLACED. THERE WAS NO PATIENT OR USER HARM REPORTED.
CUSTOMER REPORTS SCREEN UNREADABLE. WAVY LINES AND DISTORTION ON SCREEN. PREVIOUS WORK HISTORY ON VENTILATOR SHOWS TWO INSTANCES OF VENTILATOR BEING KNOCKED OVER. THE MAINBOARD WAS REPLACED ON (B)(6) 2019, AND CABLE NUMBER 160356 WAS CHECKED AND RE-SECURED ON (B)(6) 2021. CURRENTLY CANNOT REPRODUCE SCREEN DISTORTION. SCREEN CALIBRATION WAS COMPLETED, AS THE TOUCH SCREEN SEEMED TO BE OFF.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1122870 | HAMILTON MEDICAL AG | HAMILTON-C2 | CBK | HAMILTON MEDICAL AG | HAMILTON-C2 | 00730002856789 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |