FDA Adverse Event Malfunction Summary report: N

HAMILTON MEDICAL AG

MDR report key: 17684061 · Received September 5, 2023

Report

Report Number
3001421318-2023-24488
Event Type
Malfunction
Date Received
September 5, 2023
Date of Event
February 5, 2021
Report Date
September 4, 2023
Manufacturer
HAMILTON MEDICAL AG
Product Code
CBK
UDI-DI
00730002856789
PMA / PMN Number
K121225
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SINCE THE COMPLAINT IN QUESTION WAS SUBMITTED TO HAMILTON MEDICAL AG ALMOST 2 YEARS AGO, NO ATTEMPTS WILL BE PERFORMED TO OBTAIN ADDITIONAL INFORMATION. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE THE VENTILATOR WAS IN VENTILATION. THE ROOT CAUSE WAS DETERMINED TO BE DEFECTIVE DISPLAY CABLE. IN CONSEQUENCE THE DISPLAY CABLE WAS REPLACED. THERE WAS NO PATIENT OR USER HARM REPORTED.

Description of Event or Problem · 0

CUSTOMER REPORTS SCREEN UNREADABLE. WAVY LINES AND DISTORTION ON SCREEN. PREVIOUS WORK HISTORY ON VENTILATOR SHOWS TWO INSTANCES OF VENTILATOR BEING KNOCKED OVER. THE MAINBOARD WAS REPLACED ON (B)(6) 2019, AND CABLE NUMBER 160356 WAS CHECKED AND RE-SECURED ON (B)(6) 2021. CURRENTLY CANNOT REPRODUCE SCREEN DISTORTION. SCREEN CALIBRATION WAS COMPLETED, AS THE TOUCH SCREEN SEEMED TO BE OFF.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1122870 HAMILTON MEDICAL AG HAMILTON-C2 CBK HAMILTON MEDICAL AG HAMILTON-C2 00730002856789

Patients

Seq Age Sex Outcome Treatment
1 Unknown