PENTAX
Report
- Report Number
- 9610877-2023-00209
- Event Type
- Injury
- Date Received
- August 29, 2023
- Date of Event
- August 15, 2023
- Report Date
- November 7, 2023
- Manufacturer
- HOYA CORPORATION PENTAX TOKYO OFFICE
- Product Code
- EOB
- UDI-DI
- 04961333221325
- PMA / PMN Number
- K172156
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- 501
Narratives
PENTAX MEDICAL AMERICA INC. PERFORMED GOOD FAITH EFFORT TO GATHER ADDITIONAL INFORMATION REGARDING THIS EVENT. ON 16-AUG-2023, THE USER FACILITY PROVIDED AN EMAIL RESPONSE STATING "THERE WAS NO SPECIFIC PATIENT INJURY OR AE[ADVERSE EVENT]; PATIENTS JUST MENTIONED THAT THE SCOPES WERE UNCOMFORTABLE. WE ARE SELECTED "B2 OTHER SERIOUS OR IMPORTANT MEDICAL EVENTS" SINCE THE USER GOOD FAITH EFFORT RESPONSE DETAILED THE UNCOMFORTABLE PATIENT. INVESTIGATION IS IN-PROCESS. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE NEW INFORMATION.
EVALUATION SUMMARY: BASED ON THE DATA FROM THE INVESTIGATION, IT WAS DETERMINED THAT THE POTENTIAL/ROOT CAUSE OF THE FAILURE WAS DUE TO THE DETERIORATION OF THE BENDING RUBBER MATERIAL DUE TO LONG-TERM USE (4 YEARS AND 10 MONTHS). THE BENDING RUBBER, ITEM NUMBER (B)(4), WAS REPLACED ON 21-AUG-2023 VIA WORK ORDER 3163133. THE DEVICE REPAIR WAS COMPLETED ON 28-AUG-2023. A DEVICE HISTORY RECORD(DHR) REVIEW WAS PERFORMED BY THE MANUFACTURER. THE DHR REVIEW CONFIRMED THE ENDOSCOPE WAS MANUFACTURED PENTAX MEDICAL MIYAGI ON 02-OCT-2018 UNDER NORMAL CONDITIONS, PASSED ALL REQUIRED INSPECTIONS, AND WAS RELEASED ACCORDINGLY. ALSO, THERE WERE NO REWORKS OR CONCESSIONS AND THE DATES OF APPROVAL FOR SHIPMENT AND ACTUAL DATE SHIPPED WERE CONFIRMED ON 02-OCT-2018. PENTAX MEDICAL HAS NOT RECEIVED ANY FURTHER INFORMATION FOR THIS EVENT AND THEREFORE, CONSIDERS THIS MEDWATCH REPORT CLOSED. MANUFACTURER MDR 9610877-2023-00209, (B)(6) 2023 PROCEDURE PATIENT 01. MANUFACTURER MDR 9610877-2023-00210, (B)(6) 2023 PROCEDURE PATIENT 02.
ON 15-AUG-2023, PENTAX MEDICAL WAS MADE AWARE OF A COMPLAINT INVOLVING A VIDEO ENT SCOPE, MODEL VNL11-J10, SERIAL NUMBER (B)(6). THE CUSTOMER INITIALLY REPORTED "HAVE BUNCHING AT THE DISTAL TIP OF EACH SCOPE. THE LIGHT OUTPUT AND COLORS SEEM TO BE OFF AS WELL." CUSTOMER CLARIFIED THAT THERE WAS NO SPECIFIC PATIENT INJURY OR AE; PATIENTS JUST MENTIONED THAT THE SCOPES WERE UNCOMFORTABLE. PER THE TERRITORY MANAGER FOR THIS FACILITY, THE COMMUNITY AT LARGE KNOWS THAT WHEN THE RUBBER ON THE INSERTION TUBE MUSHROOMS OUT FROM MUCH USE AND/OR REPROCESSING, IT COULD CAUSE DISCOMFORT TO THE PATIENT. THIS EVENT OCCURRED AT THE TIME OF DURING USE. THIS EVENT MEETS THE REQUIREMENTS FOR FDA REPORTABILITY; HOWEVER, SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, MANUFACTURER OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1314763 | PENTAX | VIDEO NASO PHARYNGO LARYNGOSCOPE | EOB | HOYA CORPORATION PENTAX TOKYO OFFICE | VNL11-J10 | 04961333221325 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |