FDA Adverse Event Malfunction Summary report: N

SOLANA SARS-COV-2 ASSAY (LYO MMX)

MDR report key: 17637457 · Received August 28, 2023

Report

Report Number
0002024674-2023-01590
Event Type
Malfunction
Date Received
August 28, 2023
Date of Event
July 31, 2023
Report Date
August 28, 2023
Manufacturer
QUIDEL CORPORATION
Product Code
QJR
PMA / PMN Number
EUA203087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: USE OF EXPIRED PRODUCT IS SUSPECT ROOT CAUSE: ISSUE LIKELY DUE TO THE USAGE OF EXPIRED KITS SOURCE: PHONE.

Description of Event or Problem · 0

CUSTOMER REPORTING 10 FALSE NEGATIVE SARS RESULTS. CUSTOMER STATES THE RESULTS WERE CONFIRMED POSITIVE BY PCR METHOD. NUMEROUS ATTEMPTS WERE MADE TO GATHER FURTHER INFORMATION AND TROUBLESHOOT WITH THE CUSTOMER BY MULTIPLE QUIDELORTHO EMPLOYEES WITHOUT SUCCESS. BASED ON PREVIOUS ORDER HISTORY IT IS PRESUMED THE PRODUCT THEY USED TO PRODUCE THE 10 RESULTS WAS EXPIRED. REPORT 3 OF 10.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1434798 SOLANA SARS-COV-2 ASSAY (LYO MMX) SOLANA SARS-COV-2 ASSAY (LYO MMX) QJR QUIDEL CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 Unknown