FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 17630473 · Received August 28, 2023

Report

Report Number
3003768277-2023-04658
Event Type
Malfunction
Date Received
August 28, 2023
Date of Event
August 14, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838085251
PMA / PMN Number
K172822
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. A PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE CONFIRMED THAT THE THAT SYSTEM WOULD NOT BOOTUP AND THE SCREEN WAS BLACK. REVIEW OF SYSTEM LOG FILE IDENTIFIED THAT MULTIPLE POWER TAPS OF (POWER DISTRIBUTION UNIT) PDU WERE MALFUNCTIONING. UPON TROUBLESHOOTING, FSE IDENTIFIED THAT THE SYSTEM SHUT DOWN AUTOMATICALLY. THE FSE REPLACED THE REVIEW MODULE, THE PDU FAN TRAY AND THE PDU CONTROL MODULE AND INSTALLED SOFTWARE. THE PDU FAN TRAY WAS RETURNED TO THE PHILIPS FOR FURTHER ANALYSIS. THE FAILURE ANALYSIS CONFIRMED THE MALFUNCTION OF PDU FAN TRAY WAS DUE TO FAILED 24V POWER SUPPLY. AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT SYSTEM WAS HAVING BOOT UP ISSUES. THE SYSTEM WAS NOT IN CLINICAL USE. NO HARM HAS BEEN REPORTED TO PHILIPS. A PHILIPS FIELD SERVICE ENGINEER (FSE) VISITED THE SITE AND REPLACED THE REVIEW MODULE, THE PDU FAN TRAY AND DCPS AND THE PDU CONTROL MODULE. THE DEVICE WAS RETURNED TO EXPECTED FUNCTIONALITY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
317862 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M12 00884838085251

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown