FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 17623860 · Received August 25, 2023

Report

Report Number
3013756811-2023-120358
Event Type
Malfunction
Date Received
August 25, 2023
Date of Event
August 3, 2023
Report Date
August 25, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613731
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT : DEVICE NOT RETURNED

Description of Event or Problem · 0

IT WAS REPORTED THAT A MALFUNCTION ALARM OCCURRED. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE MALFUNCTION ALARM WAS CLEARED, AND INSULIN DELIVERY WAS RESUMED SUCCESSFULLY. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 110-165 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1386147 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000354 00850006613731

Patients

Seq Age Sex Outcome Treatment
1 38 YR Female