FDA Adverse Event Malfunction Summary report: N

CONNECTED BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 17623530 · Received August 25, 2023

Report

Report Number
3008514395-2023-00003
Event Type
Malfunction
Date Received
August 25, 2023
Date of Event
July 25, 2023
Report Date
August 23, 2023
Manufacturer
TELCARE, LLC
Product Code
NBW
UDI-DI
00859519002407
PMA / PMN Number
K110571
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

PATIENT'S AUTHORIZED CONTACT STATED THAT THE AFFECTED DEVICE WAS THROWN AWAY AND WILL NOT BE RETURNED FOR EVALUATION. NO ADDITIONAL INFORMATION REGARDING THE EVENT WAS PROVIDED BY THE PATIENT OR AUTHORIZED CONTACT. THE DEVICE HISTORY RECORD WAS REVIEWED AND NO NON-CONFORMANCES WERE FOUND.

Description of Event or Problem · 0

PATIENT'S AUTHORIZED CONTACT REPORTED THE METER WAS SITTING ON THE COUNTER WHEN THEY OBSERVED THE BACK OF THE DEVICE WAS BUBBLING/MELTING NEAR THE BATTERY. THE AFFECTED DEVICE WAS THROWN AWAY BY THE USER. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1803077 CONNECTED BLOOD GLUCOSE MONITORING SYSTEM CONNECTED BLOOD GLUCOSE METER NBW TELCARE, LLC TM0009 00859519002407

Patients

Seq Age Sex Outcome Treatment
1 70 YR Unknown