VDW.SILVER RECIPROC
Report
- Report Number
- 9611053-2023-00833
- Event Type
- Malfunction
- Date Received
- August 25, 2023
- Report Date
- September 21, 2023
- Manufacturer
- VDW GMBH
- Product Code
- EBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AU
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
ADDITIONAL INFORMATION RECEIVED THAT THERE WAS NO INJURY THAT OCCURRED IN THIS EVENT. INVESTIGATION RESULTS: FAILURE MODE: SPEED INCORRECT/TOO FAST/TOO SLOW ROOT CAUSE: BATTERY LEVEL TOO LOW TO BE RECHARGED (TOO LONG STORAGE IN WAREHOUSE) CONCLUSION CODE: POTENTIAL USER HANDLING/STORAGE ISSUE (B)(6) :BATTERY (VOLTAGE COLLAPSES UNDER LOAD) DEFECTIVE, REPLACED. THE MICROMOTOR SMR1870627, CONTRA-ANGLE 28472 (2011) AND FOOT CONTROL 120471 TESTED, WITHOUT ERRORS. FUNCTIONAL TEST WITHOUT ERRORS. ALL COMPLAINTS ARE MONITORED THROUGH THE MONTHLY PRODUCT SURVEILLANCE COMMITTEE AND A CORRECTIVE ACTION COULD BE DETERMINED BY THE COMMITTEE.
THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH RESULTS ARE NOT AVAILABLE AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.
IN THIS EVENT IT IS REPORTED THAT A VDW.SILVER RECIPROC STOPS DURING TREATMENT. THE OUTCOME OF THIS EVENT IS UNKNOWN AS OF THIS MDR. FURTHER INFORMATION REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1386828 | VDW.SILVER RECIPROC | CONTROLLER, FOOT, HANDPIECE AND CORD | EBW | VDW GMBH |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |