FDA Adverse Event Malfunction Summary report: N

VDW.SILVER RECIPROC

MDR report key: 17623100 · Received August 25, 2023

Report

Report Number
9611053-2023-00833
Event Type
Malfunction
Date Received
August 25, 2023
Report Date
September 21, 2023
Manufacturer
VDW GMBH
Product Code
EBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION RECEIVED THAT THERE WAS NO INJURY THAT OCCURRED IN THIS EVENT. INVESTIGATION RESULTS: FAILURE MODE: SPEED INCORRECT/TOO FAST/TOO SLOW ROOT CAUSE: BATTERY LEVEL TOO LOW TO BE RECHARGED (TOO LONG STORAGE IN WAREHOUSE) CONCLUSION CODE: POTENTIAL USER HANDLING/STORAGE ISSUE (B)(6) :BATTERY (VOLTAGE COLLAPSES UNDER LOAD) DEFECTIVE, REPLACED. THE MICROMOTOR SMR1870627, CONTRA-ANGLE 28472 (2011) AND FOOT CONTROL 120471 TESTED, WITHOUT ERRORS. FUNCTIONAL TEST WITHOUT ERRORS. ALL COMPLAINTS ARE MONITORED THROUGH THE MONTHLY PRODUCT SURVEILLANCE COMMITTEE AND A CORRECTIVE ACTION COULD BE DETERMINED BY THE COMMITTEE.

Additional Manufacturer Narrative · 0

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH RESULTS ARE NOT AVAILABLE AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT A VDW.SILVER RECIPROC STOPS DURING TREATMENT. THE OUTCOME OF THIS EVENT IS UNKNOWN AS OF THIS MDR. FURTHER INFORMATION REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1386828 VDW.SILVER RECIPROC CONTROLLER, FOOT, HANDPIECE AND CORD EBW VDW GMBH

Patients

Seq Age Sex Outcome Treatment
1 Unknown