FDA Adverse Event Malfunction Summary report: N

CONSTELLATION WITH LASER

MDR report key: 1761162 · Received July 15, 2010

Report

Report Number
2028159-2010-01181
Event Type
Malfunction
Date Received
July 15, 2010
Report Date
June 15, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K063583
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS UNABLE TO DUPLICATE THE REPORTED PROBLEMS. HOWEVER, THE EVENT WAS CONFIRMED IN THE ERROR LOG. THE LAMP AND THE ETHERNET CABLES WERE REPLACED AND SENT IN FOR IN-HOUSE EVALUATION. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

ADVERSE EVENT(S): "NO PATIENT IMPACT" (NO KNOWN IMPACT OR CONSEQUENCE TO PATIENT). PRODUCT PROBLEM(S): "SYSTEM MESSAGES DISPLAYED" (DEVICE DISPLAYS ERROR MESSAGE). A CUSTOMER REPORTED RECEIVING SYSTEM MESSAGES DURING A CASE. ADDITIONAL INFORMATION WAS REQUESTED. ADDITIONAL INFORMATION WAS RECEIVED. THE NURSE MANAGER REPORTED THE SYSTEM MESSAGES WERE RECEIVED DURING A CASE. THE CUSTOMER REPORTED THE SYSTEM MESSAGES WERE CLEARED AND THE CASES WERE CONTINUED WITHOUT ANY PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONSTELLATION WITH LASER UNIT, PHACOFRAGMENTATION HQC ALCON - IRVINE TECHNOLOGY CENTER CONSTELLATION NA

Patients

Seq Age Sex Outcome Treatment
1