FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 1760898
·
Received July 14, 2010
Report
- Report Number
- 1644487-2010-01623
- Event Type
- Malfunction
- Date Received
- July 14, 2010
- Date of Event
- June 1, 2010
- Report Date
- June 14, 2010
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
IT WAS INITIALLY REPORTED BY THE COMPANY REPRESENTATIVE THAT SHE WAS TRYING TO INTERROGATE HER DEMO GENERATOR AND SHE EXPERIENCED A SCREEN FREEZE ISSUE AFTER INTERROGATION. SHE PERFORMED A SOFT RESET AND THE ISSUE WAS RESOLVED. MANUFACTURER HAS ALREADY IDENTIFIED THAT UNDER CERTAIN TYPE OF CONDITIONS, THIS SCREEN FREEZE EVENT CAN OCCUR WITH THE (B) (6) HANDHELD COMPUTER. NEW HANDHELD WAS SHIPPED TO THE SITE AND OLD HANDHELD WAS RETURNED FOR PRODUCT ANALYSIS. ANALYSIS IS CURRENTLY IN PROGRESS FOR THE RETURNED HANDHELD.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | MODEL 250 | 540480 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |