FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1760898 · Received July 14, 2010

Report

Report Number
1644487-2010-01623
Event Type
Malfunction
Date Received
July 14, 2010
Date of Event
June 1, 2010
Report Date
June 14, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED BY THE COMPANY REPRESENTATIVE THAT SHE WAS TRYING TO INTERROGATE HER DEMO GENERATOR AND SHE EXPERIENCED A SCREEN FREEZE ISSUE AFTER INTERROGATION. SHE PERFORMED A SOFT RESET AND THE ISSUE WAS RESOLVED. MANUFACTURER HAS ALREADY IDENTIFIED THAT UNDER CERTAIN TYPE OF CONDITIONS, THIS SCREEN FREEZE EVENT CAN OCCUR WITH THE (B) (6) HANDHELD COMPUTER. NEW HANDHELD WAS SHIPPED TO THE SITE AND OLD HANDHELD WAS RETURNED FOR PRODUCT ANALYSIS. ANALYSIS IS CURRENTLY IN PROGRESS FOR THE RETURNED HANDHELD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 540480

Patients

Seq Age Sex Outcome Treatment
1