BEUDAMED
    FDA Adverse Event Injury Summary report: N

    BIG WHEELS WALKER KIT

    MDR report key: 17584256 · Received August 18, 2023

    Report

    Report Number
    MW5144762
    Event Type
    Injury
    Date Received
    August 18, 2023
    Date of Event
    August 21, 2021
    Report Date
    August 16, 2023
    Manufacturer
    JOBAR INTERNATIONAL, INC
    Product Code
    ITJ
    Product Problem
    Yes
    Report Source
    Voluntary report
    Reporter Location
    NY, US
    Reporter Occupation
    PATIENT
    Health Professional
    *

    Narratives

    Description of Event or Problem · 0

    I USE A WALKER. I PURCHASED A NEW SET OF WHEELS, OFF-ROAD WALKER KIT, FROM THE COMPANY SUPPORT PLUS. THE FIRST SET WAS PURCHASED IN 2019 AND WITHIN A YEAR THE WHEEL FELL OFF. I WAS SHOPPING IN WHOLES FOODS. THEY WERE UNABLE TO FIND MY MISSING HARDWARE TO FIX THE WHEEL SO I HAD TO TAKE A TAXI HOME. I PURCHASED A SECOND SET FROM THE SAME COMPANY AND HAD THE SAME PROBLEM. AGAIN, I TOOK A TAXI HOME. I EMAILED SUPPORT PLUS TO COMPLAIN AND ASKED IF THEY HAD A REPAIR SERVICE. THEY REFERRED ME TO THE MANUFACTURER, JOBAR INTERNATIONAL, INC. THEY INFORMED ME THAT THEY DO NOT SELL SEPARATE COMPONENT PIECES AND THAT THEY DID NOT HAVE ANY SPARE PARTS IN THEIR WAREHOUSE. THE CUSTOMER SERVICE MANAGER, (B)(6), SUGGESTED THAT I LOOK ONLINE FOR A REPAIR SERVICE. I HAVE HIS EMAILS. (B)(6). REFERENCE REPORT: MW5144761.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1405723 BIG WHEELS WALKER KIT WALKER, MECHANICAL ITJ JOBAR INTERNATIONAL, INC JB7536 (040121)

    Patients

    Seq Age Sex Outcome Treatment
    1 76 YR Female Required Intervention WALKER.