FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 17560582 · Received August 16, 2023

Report

Report Number
3004753838-2023-162588
Event Type
Malfunction
Date Received
August 16, 2023
Date of Event
June 12, 2023
Report Date
September 13, 2023
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
DEN170088
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

(B)(4). DIABETES MELLITUS IS A KNOWN CAUSE OF HYPERGLYCEMIA.

Additional Manufacturer Narrative · 0

(B)(4). THIS REPORT, 3004753838-2023-162588 IS NOT A SERIOUS INJURY AND IS BEING DOWNGRADED TO A MALFUNCTION. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. B1 ADVERSE EVENT AND/OR PRODUCT PROBLEM - CORRECTION TO REMOVE ADVERSE EVENT B2 OUTCOMES ATTRIBUTED TO ADVERSE EVENT - CORRECTION TO REMOVE OTHER SERIOUS B5 DESCRIBE EVENT OR PROBLEM - CORRECTION H1 TYPE OF REPORTABLE EVENT - CORRECTION H2 CORRECTION H6 CODES: TYPE OF INVESTIGATION - CORRECTION H6 CODES: INVESTIGATION FINDINGS - CORRECTION H6 CODES: INVESTIGATION CONCLUSION - CORRECTION H10 CORRECTED DATA.

Description of Event or Problem · 0

IT WAS REPORTED THAT SIGNAL LOSS OVER ONE HOUR OCCURRED. ON (B)(6) 2023, THE PATIENT'S MOTHER REPORTED THAT SIGNAL LOSS OVER ONE HOUR OCCURRED, THE PATIENT EXPERIENCED HYPERGLYCEMIA AND "GASTRO VOMITING". THERE WAS NO TREATMENT MENTIONED. IT WAS DOCUMENTED THAT THE PATIENT WAS HOSPITALIZED FOR 3 DAYS. THERE WERE NO DETAILS DOCUMENTED ABOUT THE MEDICAL INTERVENTION, NOT ANY TREATMENT ADMINISTERED TO THE PATIENT. THERE WAS NO BG (BLOOD GLUCOSE) NOR CGM (CONTINUOUS GLUCOSE MONITOR) READINGS REPORTED DURING THE ENTIRE EVENT. AT THE TIME OF THE REPORT THE PATIENT WAS WELL. NO PRODUCT OR DATA WAS PROVIDED FOR EVALUATION. THE ALLEGATION AND A PROBABLE CAUSE COULD NOT BE DETERMINED. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 0

SUBSEQUENT TO THE SUPPLEMENTAL MDR, UPON FURTHER REVIEW OF THE COMPLAINT RECORD, THE PATIENT EXPERIENCED HYPERGLYCEMIA WITH VOMITING WHILE NOT IN AN ACTIVE SENSOR SESSION. THIS REPORT, 3004753838-2023-162588 IS NOT A SERIOUS INJURY AND IS BEING DOWNGRADED TO A MALFUNCTION. IT WAS REPORTED THAT SIGNAL LOSS OVER ONE HOUR OCCURRED. IT WAS DETERMINED THAT LOSS OF CONNECTION WAS RELATED TO THE MOBILE APPLICATION. A REVIEW OF THE SHARE LOGS WAS PERFORMED AND SIGNAL LOSS WAS FOUND WITHIN THE INVESTIGATION WINDOW. THE ALLEGATION WAS CONFIRMED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1896080 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC.

Patients

Seq Age Sex Outcome Treatment
1 14 YR Female Hospitalization| O TANDEM