FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 17560194 · Received August 16, 2023

Report

Report Number
1000113657-2023-00425
Event Type
Malfunction
Date Received
August 16, 2023
Date of Event
July 26, 2023
Report Date
October 30, 2023
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
UDI-DI
021292004484
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF 30-OCT-2023: H6: UPDATED FDA'S TYPE OF INVESTIGATION, INVESTIGATION FINDINGS, AND INVESTIGATION CONCLUSIONS. H10: RETURNED PRODUCT WAS FORWARDED TO SUPPLIER QUALITY TO CONTACT THE MANUFACTURER. MANUFACTURER'S INVESTIGATION IS ONGOING AND ROOT CAUSE SELECTED. BENT NEEDLE DEFECT ASSOCIATED WITH SCAR-23-012. ROOT CAUSE: RC-075: SUPPLIER MANUFACTURING DEFECT.

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE RETURNED - PRODUCT EVALUATION IN-PROCESS. NOTE: MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON (B)(6)2023 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO STATED SHE WANTED ANOTHER REPLACEMENT BOX OF LANCETS. ADDITIONAL REPLACEMENT LANCETS SENT TO CUSTOMER.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER WAS TRANSFERRED FROM CENTERWELL PHARMACY. CUSTOMER STATED THAT THE NEEDLES FROM HER BOX OF LANCETS ARE BENT/SLANTED WHEN THE TOP OF THE LANCET IS REMOVED. CUSTOMER ADVISED THAT PRODUCT WAS SEALED AND INTACT WHEN THE PRODUCT WAS RECEIVED. THIS IS THE FIRST TIME THE CUSTOMER USED THE PRODUCT OUT OF THIS PACKAGE. THE CUSTOMER IS NOT CLAIMING THEY WERE INJURED USING THE PRODUCT. AT THE TIME OF THE CALL THE CUSTOMER FELT WELL AND DID NOT REPORT ANY SYMPTOMS. NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1762231 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, TP NPD 33G 100CT50/CASE MULTICOLOR 221205NM 021292004484

Patients

Seq Age Sex Outcome Treatment
1 Unknown