FDA Adverse Event Injury Summary report: N

ULAB SYSTEMS USMILE ALIGNER

MDR report key: 17557479 · Received August 16, 2023

Report

Report Number
3017155477-2023-00006
Event Type
Injury
Date Received
August 16, 2023
Date of Event
July 18, 2023
Report Date
August 7, 2023
Manufacturer
ULAB SYSTEMS
Product Code
NXC
UDI-DI
00860002380056
PMA / PMN Number
K192596N/A
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

WHO: THE DOCTORS OFFICE CALLED STATING THAT THE PATIENT HAD A POTENTIAL ALLERGIC REACTION DURING TREATMENT WITH THE USMILE ALIGNER. WHAT: THE PATIENT HAD A POTENTIAL ALLERGIC REACTION TO THE ZENDURA MATERIAL USED TO MANUFACTURE THE USMILE ALIGNER. WHEN: (B)(6) 2023. WHERE: THIS DOCTOR'S OFFICE NOTIFIED CLIENT SERVICES VIA A PHONE CALL THAT THEIR PATIENT HAD AN ALLERGIC REACTION TO THE ZENDURA MATERIAL WHY: CLIENT SERVICES REPLIED VIA EMAIL TO THE DOCTOR'S OFFICE AND PROVIDED THE MSDS SHEET FOR THE ZENDURA A AND FLX MATERIALS WHICH IS USED TO MANUFACTURER THE USMILE ALIGNERS. CLIENT SERVICES ALSO ASKED THE DOCTOR OFFICE IF THE PATIENT HAD ANY KNOWN ALLERGIES AND THE DOCTOR'S OFFICE REPLIED: PENDING RESPONSE. CONCLUSION: THE CAUSE OF THE PATIENT'S ALLERGIC REACTION IS UNDETERMINED. IT IS NOT KNOWN IF THE ALIGNER MATERIAL (ZENDURA FLX) OR OTHER MATERIALS USED DURING THE TREATMENT (ADHESIVES/ATTACHMENT BONDING/LATEX) CAUSED THE PATIENT'S ALLERGIC REACTION. PENDING RECEIPT OF THE PRODUCT PER RMA-0568 AND EVALUATION BY THE QUALITY ENGINEER. NO MOVEMENT AS OF (B)(6) 2023 (LABEL GENERATED ON (B)(6) 2023). ULAB SYSTEMS REPORTED THIS ALLERGIC REACTION AS AN EMDR THROUGH OUR WEBTRADER PRODUCTION ACCOUNT, ON (B)(6) 2023.

Description of Event or Problem · 0

WHO: THE DOCTORS OFFICE CALLED STATING THAT THE PATIENT HAD A POTENTIAL ALLERGIC REACTION DURING TREATMENT WITH THE USMILE ALIGNER. WHAT: THE PATIENT HAD A POTENTIAL ALLERGIC REACTION TO THE ZENDURA MATERIAL USED TO MANUFACTURE THE USMILE ALIGNER. WHEN: (B)(6) 2023. WHERE: THIS DOCTOR'S OFFICE NOTIFIED CLIENT SERVICES VIA A PHONE CALL THAT THEIR PATIENT HAD AN ALLERGIC REACTION TO THE ZENDURA MATERIAL WHY: CLIENT SERVICES REPLIED VIA EMAIL TO THE DOCTOR'S OFFICE AND PROVIDED THE MSDS SHEET FOR THE ZENDURA A AND FLX MATERIALS WHICH IS USED TO MANUFACTURER THE USMILE ALIGNERS. CLIENT SERVICES ALSO ASKED THE DOCTOR OFFICE IF THE PATIENT HAD ANY KNOWN ALLERGIES AND THE DOCTOR'S OFFICE REPLIED: PENDING RESPONSE. CONCLUSION: THE CAUSE OF THE PATIENT'S ALLERGIC REACTION IS UNDETERMINED. IT IS NOT KNOWN IF THE ALIGNER MATERIAL (ZENDURA FLX) OR OTHER MATERIALS USED DURING THE TREATMENT (ADHESIVES/ATTACHMENT BONDING/LATEX) CAUSED THE PATIENT'S ALLERGIC REACTION. PENDING RECEIPT OF THE PRODUCT PER RMA-0568 AND EVALUATION BY THE QUALITY ENGINEER. NO MOVEMENT AS OF (B)(6) 2023 (LABEL GENERATED ON (B)(6) 2023). ULAB SYSTEMS REPORTED THIS ALLERGIC REACTION AS AN EMDR THROUGH OUR WEBTRADER PRODUCTION ACCOUNT, ON (B)(6) 2023.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1828712 ULAB SYSTEMS USMILE ALIGNER Aligner, sequential NXC ULAB SYSTEMS FG0094 GPY09 00860002380056

Patients

Seq Age Sex Outcome Treatment
1 Female Other FG0094,ULAB SYSTEMS USMILE DENTAL ALIGNER KIT