FDA Adverse Event Injury Summary report: N

CARE TOUCH

MDR report key: 17556368 · Received August 16, 2023

Report

Report Number
3016774562-2023-01860
Event Type
Injury
Date Received
August 16, 2023
Report Date
August 16, 2023
Manufacturer
TIANJIN EMPECS MEDICAL DEVICE CO., LTD.
Product Code
NBW
Adverse Event
Yes
Report Source
Distributor report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Description of Event or Problem · 0

CUSTOMER COMPLAINT - LIMITED DATA AVAILABLE. INCORRECT READINGS ON THE METER CAUSE THE CUSTOMER'S DAUGHTER TO GO TO THE EMERGENCY ROOM.

Description of Event or Problem · 0

CUSTOMER COMPLAINT - LIMITED DATA AVAILABLE "CUSTOMER COMPLAINT: THIS METER CAUSED MY DAUGHTER TO GO TO THE EMERGENCY ROOM. IT HAS BEEN VERY INCONSISTENT WITH ITS READINGS. TONIGHT IT READ 555 SO WE TOOK HER IMMEDIATELY TO THE ER. IT WAS 267 AT THE HOSPITAL. THE OTHER DAY IT READ 59 SO I GAVE HE A GLUCOSE TIME AND WE CHECKED WITH ANOTHER MACHINE AND SHE WAS ACTUAL 196 SO THE GLUCOSE TAB MADE HER RISE TO OVER 300. DIABETES IS A LIFE AND DEATH DISEASE AND THIS MACHINE IS UNRELIABLE. THAT IS NOT ACCEPTABLE FOR THE PRODUCTS PURPOSE. I WANT A REFUND SO I CAN BUY ONE TO RELIABLE CHECK MY DAUGHTER'S BLOOD SUGARS."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
458713 CARE TOUCH BLOOD GLUCOSE MONITOR NBW TIANJIN EMPECS MEDICAL DEVICE CO., LTD. CT210

Patients

Seq Age Sex Outcome Treatment
1 Male