FDA Adverse Event Malfunction Summary report: N

JM-105 JAUNDICE METER

MDR report key: 17546187 · Received August 14, 2023

Report

Report Number
2510954-2023-00014
Event Type
Malfunction
Date Received
August 14, 2023
Date of Event
July 13, 2023
Report Date
May 20, 2024
Manufacturer
DRAEGER MEDICAL SYSTEMS, INC
Product Code
MQM
UDI-DI
04049098000246
PMA / PMN Number
K133175
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A COMPLAINT WAS RECEIVED REGARDING THE DRAEGER JM105 JAUNDICE METER WAS PROVIDING INCONSISTENT/LOW READINGS. ADDITIONAL INFORMATION WAS PROVIDED; HOWEVER, THE CUSTOMER PROVIDED ONLY TWO MEASUREMENT WHICH IS NOT ENOUGH TO PERFORM DATA ANALYSIS. THE RESPONSE TO THE CLINICAL QUESTIONS CONFIRMED THE METER WAS BEING USED CORRECTLY. THEREFORE, THE REPORTED LOW READING COULD NOT BE VERIFIED. THE METER WAS RETURNED TO THE DREAGER MEDICAL REPAIR CENTER AND NO MALFUNCTION WAS IDENTIFIED. AS A PRECAUTIONARY MEASURE THE SENSOR SET WAS REPLACED, AND THE METER WAS CALIBRATED AND RETURNED TO THE CUSTOMER. ROOT CAUSE OF THE LOW READINGS COULD NOT BE DETERMINED. FOR CUSTOMER SATISFACTION, THE METER WAS REPLACED TO RESOLVE THE ISSUE. NO FURTHER ISSUES HAVE BEEN REPORTED.

Additional Manufacturer Narrative · 0

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THIS INVESTIGATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DRAEGER JM105 JAUNDICE METER WAS PROVIDING INCONSISTENT/LOW READINGS. NO ADVERSE PATIENT IMPACT WAS REPORTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DRAEGER JM105 JAUNDICE METER WAS PROVIDING INCONSISTENT/LOW READINGS. NO ADVERSE PATIENT IMPACT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
56418 JM-105 JAUNDICE METER JAUNDICE METER/BILIRUBINOMETER MQM DRAEGER MEDICAL SYSTEMS, INC 04049098000246

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown