FDA Adverse Event Malfunction Summary report: N

PERSONAL KINETIGRAPH (PKG) TABLET

MDR report key: 17523752 · Received August 12, 2023

Report

Report Number
MW5130700
Event Type
Malfunction
Date Received
August 12, 2023
Date of Event
September 22, 2021
Report Date
November 19, 2021
Manufacturer
GLOBAL KINETICS
Product Code
GYD
Report Source
Voluntary report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

IT WAS REPORTED THERE WAS A PROBLEM WITH THE PKG TABLET. IF YOU HAVE ANY QUESTIONS REGARDING THIS LETTER FOR MANUFACTURER NOTIFICATION, PLEASE DO NOT HESITATE TO CONTACT US. IT WAS NOTED THE APPLICATION WAS OPENED TO UPLOAD A WATCH THE APPLICATION WOULD NOT OPEN. IT WOULD ACT LIKE IT WOULD OPEN AND THEN GO BACK TO THE MAIN SCREEN. AFTER TRYING TO OPEN IT A FEW TIMES A SCREEN WOULD POP UP SAYING "PKG CLINIC KEEPS STOPPING." THE DEVICE WAS TURNED OFF SEVERAL TIMES AND RESTARTED BUT NOTHING WORKED. INFORMATION WAS UNABLE TO BE UPLOADED FROM THE WATCH AND IT WAS UNABLE TO PROGRAM OTHER WATCHES. (B)(4). THIS REPORT REFLECTS INFORMATION RECEIVED BY FDA IN THE FORM OF A NOTIFICATION PER 803.22 (B)(2).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2193050 PERSONAL KINETIGRAPH (PKG) TABLET TRANSDUCER, TREMOR GYD GLOBAL KINETICS

Patients

Seq Age Sex Outcome Treatment
1 Unknown