FDA Adverse Event Malfunction Summary report: N

BD KIESTRA¿ INOQULA+¿ TLA

MDR report key: 17476505 · Received August 7, 2023

Report

Report Number
3010141591-2023-00004
Event Type
Malfunction
Date Received
August 7, 2023
Date of Event
July 24, 2023
Report Date
November 14, 2023
Manufacturer
BD KIESTRA LAB AUTOMATION
Product Code
JTC
UDI-DI
00382904472139
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION SUMMARY: THIS STATEMENT IS TO SUMMARIZE THE INVESTIGATION OF A COMPLAINT INVOLVING THE BD KIESTRA INOQULA TLA. ACCORDING TO THE INFORMATION PROVIDED, THE CUSTOMER HAD REPORTED THAT THE INOQULA 1 WAS SCANNING INCORRECTLY. DURING THE INVESTIGATION, IT WAS FOUND THAT THE INOQULA SCANNER WAS NOT READING THE ACCESSION NUMBER CORRECTLY. INSTEAD OF SCANNING (B)(6). , IT WAS DISPLAYING (B)(6). . THE SYSTEM SUPPORT ENGINEER (SSE) LOGGED INTO THE SYSTEM AND RESTARTED THE KIESTRA LAB AUTOMATION (KLA) SERVICES, AND THE CUSTOMER RESTARTED THE LABORATORY INFORMATION SYSTEM (LIS) SERVICES. THE SSE VERIFIED THE LIS COMMUNICATIONS, WHICH WERE RUNNING WITHOUT ERRORS. ONLY THIS ONE SAMPLE WAS FOUND TO BE SCANNED INCORRECTLY. A ROOT CAUSE WAS NOT IDENTIFIED. THERE WERE NO ADVERSE EFFECTS OR RESULTS FROM THE SCANNING ERROR. THE OPERATOR WAS ABLE TO MANUALLY RESCAN THE SAMPLE, WHICH PREVENTED THE SAMPLE FROM BEING PROCESSED INCORRECTLY. FOLLOWING THIS ACTION, NO FURTHER ISSUES WERE ENCOUNTERED. BASED ON THE INVESTIGATION, THIS CASE HAS BEEN ASSESSED AS UNCONFIRMED FOR A BD QUALITY ISSUE. NO NEW TRENDS, RISKS, OR HAZARDS WERE IDENTIFIED AS A RESULT OF THIS COMPLAINT. THE ISSUE IN THIS COMPLAINT DOES NOT REQUIRE THE INITIATION OF A CORRECTIVE AND PREVENTATIVE ACTION (CAPA). A DESIGN HISTORY RECORD (DHR) REVIEW IS NOT REQUIRED FOR THIS COMPLAINT. THE COMPLAINT WAS EVALUATED VIA OTHER ELEMENTS OF THE INVESTIGATION. BD QUALITY WILL CONTINUE TO CLOSELY MONITOR FOR TRENDS ASSOCIATED WITH THIS ISSUE.

Additional Manufacturer Narrative · 0

H.3. A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD KIESTRA¿ INOQULA+¿ TLA, THERE WAS MISASSOCIATION OF ONE ACCESSION NUMBER. NO PATIENT IMPACT REPORTED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "INOQULA SCANNING ASCESSION NUMBER INCORRECTLY. SCANNING (B)(6). THERE WERE NO ADVERSE EFFECTS OR RESULTS FROM THE MISS SCANNING. THE OPERATOR WAS ABLE TO SCAN THE SAMPLES MANUALLY AND PREVENT THE SAMPLE FROM BEING PROCESSED."

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD KIESTRA¿ INOQULA+¿ TLA, THERE WAS MISASSOCIATION OF ONE ACCESSION NUMBER. NO PATIENT IMPACT REPORTED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "INOQULA SCANNING ASCESSION NUMBER INCORRECTLY. SCANNING (B)(6) AND SHOWING (B)(6). THERE WERE NO ADVERSE EFFECTS OR RESULTS FROM THE MISS SCANNING. THE OPERATOR WAS ABLE TO SCAN THE SAMPLES MANUALLY AND PREVENT THE SAMPLE FROM BEING PROCESSED."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1699425 BD KIESTRA¿ INOQULA+¿ TLA MICROBIAL SPECIMEN INOCULATION/STREAKING INSTRUMENT JTC BD KIESTRA LAB AUTOMATION 00382904472139

Patients

Seq Age Sex Outcome Treatment
1 Unknown