FDA Adverse Event Summary report: N

ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1747371 · Received July 6, 2010

Report

Report Number
2122870-2010-00294
Date Received
July 6, 2010
Date of Event
June 8, 2010
Report Date
July 6, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922826
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON 06/07/2010 A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED UNIT REPAIRS. SERVICE WAS CANCELLED WHEN THE CUSTOMER DISCOVERED DURING TROUBLESHOOTING THAT THE REAGENT PACKS WERE NOT ONBOARD THE SYSTEM. THE ROOT CAUSE FOR THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO MULTIPLE QUALITY CONTROL RESULTS OF ZERO (0) AND/OR HAVING A CALCULATED CONCENTRATION ABOVE THE HIGHEST CALIBRATOR FOR INSULIN, CORTISOL, AND PARATHYROID HORMONE (PTH) RESULTS GENERATED BY THE ACCESS IMMUNOASSAY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. N/A N/A

Patients

Seq Age Sex Outcome Treatment
1