FDA Adverse Event Malfunction Summary report: N

PERMOBIL F5 POWER WHEELCHAIR

MDR report key: 17463566 · Received August 3, 2023

Report

Report Number
MW5120609
Event Type
Malfunction
Date Received
August 3, 2023
Report Date
August 1, 2023
Manufacturer
PERMOBIL, INC.
Product Code
ITI
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
AZ, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

I HAVE A PERMOBIL F5 AND IT WAS UNDER WARRANTY FROM (B)(6) 2021 TO (B)(6) 2023 MY SHOCK ABSORBERS STARTED LEAKING AND HAD TO BE REPLACED THEN AGAIN IN (B)(6) 2022 THEY STARTED LEAKING AGAIN AND HAD TO BE REPLACED BUT THIS TIME PERMOBIL WOULD NOT COVER THE REPLACEMENT THEN A 3RD TIME IN (B)(6) 2023 THEY STARTED LEAKING AGAIN AND PERMOBIL WOULD NOT COVER THE REPLACEMENT EVEN THOUGH WE SHOWED A PRODUCT DEFECT IN 3 PAIRS OF SHOCKS IN 2 YEARS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2338953 PERMOBIL F5 POWER WHEELCHAIR WHEELCHAIR, POWERED ITI PERMOBIL, INC. F5

Patients

Seq Age Sex Outcome Treatment
1 63 YR Male