FDA Adverse Event Malfunction Summary report: N

EDGESEQUEL SAPPHIRE

MDR report key: 17455744 · Received August 3, 2023

Report

Report Number
3008857765-2023-00006
Event Type
Malfunction
Date Received
August 3, 2023
Date of Event
July 19, 2023
Report Date
August 3, 2023
Manufacturer
US ENDODONTICS, LLC.
Product Code
EKS
PMA / PMN Number
N/AN/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INITIAL INPUT: IN THIS CASE, PATIENT WAS TOLD THAT THEY WOULD NEED AN EXTRACTION. FOLLOW-UP APPOINTMENT IS SCHEDULED IN APPROX. 3 MONTHS. MANUFACTURER WILL REACH BACK OUT AT THE 3 MONTH MARK TO COLLECT ANY NEW INFORMATION TO BE PROVIDED FOR THE FOLLOW-UP REPORT. THE HEALTH EFFECT CLINICAL CODE IS CURRENTY 2428: TOOTH FRACTURE AS THE TOOTH HAS YET TO BE EXTRACTED, BUT THE FILE IS STUCK IN THE TOOTH AND HAS CURRENTLY CAUSED DAMAGE TO THE TOOTH. WHEN/IF THE FOLLOW-UP INFORMATION COMES FROM THE DISTRIBUTOR/DENTIST, THE FOLLOW-UP REPORT WILL IDENTIFY TOOTH LOSS AS THE CLINICAL CODE. THE CURRENT MEDICAL DEVICE PROBLEM CODE IS 1069: BREAK. DR. (B)(6) PROVIDED TWO DIFFERENT SPEED RANGES DURING THE CALL. FIRST STATING 400-550 AND LATER STATING HE ALWAYS USES 500-650 RPM. CUSTOMER SERVICE AGENT REVIEWED THAT SPEED SHOULD NOT EXCEED 400 RPM.

Description of Event or Problem · 0

AS A RESULT OF THIS MALFUNCTION, THE POTENTIAL FOR SURGICAL INTERVENTION EXISTS TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION. IN THIS EVENT IT WAS REPORTED BY THE DENTIST, DR. (B)(6) THAT HE HAD 3 FILES SEPARATE. HE STATED THAT HE USED A BRAND-NEW SYBRON ELECTRIC GEAR REDUCTION HANDPIECE. IN THE CASE OF THIS SPECIFIC EVENT REPORT, THE PATIENT WAS TOLD THAT THEY WOULD NEED THE TOOTH EXTRACTED AND THAT THE FOLLOW-UP APPOINTMENT IS SCHEDULED IN APPROXIMATELY 3 MONTHS. THE FILES AND THE PACKAGING ARE NOT AVAILABLE FOR TESTING AND/OR INSPECTION. THE LOT NUMBER INFORMATION WAS RETRIEVED. DR. (B)(6) PROVIDED TWO DIFFERENT SPEED RANGES DURING THE INTAKE CALL. FIRST, HE STATED THAT HE USED A SPEED OF 400-500 RPM AND LATER STATED THAT HE ALWAYS USES 500-650 RPM. THE CUSTOMER SERVICE REPRESENTATIVE REVIEWED THAT SPEED SHOULD NOT EXCEED 400 RPM. THIS IS THE INITIAL REPORT, AND AS OF (B)(6) 2023, THE TOOTH HAS NOT YET BEEN EXTRACTED, SO THE REPORT IS ONLY AS A MALFUNCTION. IF THE TOOTH IS EXTRACTED, A FOLLOW-UP REPORT WILL BE SUBMITTED AS A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1899331 EDGESEQUEL SAPPHIRE ENDODONTIC FILE EKS US ENDODONTICS, LLC. ES150425 093021057

Patients

Seq Age Sex Outcome Treatment
1 Unknown Disability