FDA Adverse Event Malfunction Summary report: N

LL100 MULTI TIP W/TC

MDR report key: 17442500 · Received August 2, 2023

Report

Report Number
1216677-2023-00110
Event Type
Malfunction
Date Received
August 2, 2023
Date of Event
July 24, 2023
Report Date
October 3, 2023
Manufacturer
COOPERSURGICAL, INC.
Product Code
GEH
UDI-DI
888937009866
PMA / PMN Number
K813024
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CUSTOMER HAS INDICATED THAT THE PRODUCT IS IN PROCESS OF BEING RETURNED TO COOPER SURGICAL FOR INVESTIGATION. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED.

Additional Manufacturer Narrative · 0

DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED AT CSI ON 03/09/2017 UNDER WO #(B)(4) AND SHIPPED ON 04/19/2017. MANUFACTURING RECORD REVIEW: DHR 196995 WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED ONE OTHER REPORTED COMPLAINT CONDITION, BUT FROM THE SAME CUSTOMER SENT AT THE SAME TIME AS THIS UNIT. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. HOWEVER, BASED ON LOG 100695, THIS UNIT WAS AT CSI ON 07/27/2023. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED PHYSICAL DAMAGE. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. ROOT CAUSE: IT WAS DETERMINED ATTEMPTS TO REPAIR THE UNIT BY THE CUSTOMER OR AN OUTSIDE SERVICE CONTRIBUTED TO THE DAMAGE. A ROOT CAUSE IS NOT POSSIBLE DUE TO THE DAMAGE, BUT END USER HANDLING IS CONSIDERED A CONTRIBUTING FACTOR.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE WAS SENT FOR REPAIR DUE TO A LEAK. NO ADVERSE EVENT REPORTED. NO ADDITIONAL INFORMATION IS AVAILABLE. 900629 (B)(4).

Description of Event or Problem · 0

NO ADDITIONAL INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1385065 LL100 MULTI TIP W/TC GENERAL CRYOSURGICAL SYSTEM, CRYOGEN GAS, MECHANICAL GEH COOPERSURGICAL, INC. 900629 N/A 888937009866

Patients

Seq Age Sex Outcome Treatment
1 Unknown