LL100 MULTI TIP W/TC
Report
- Report Number
- 1216677-2023-00110
- Event Type
- Malfunction
- Date Received
- August 2, 2023
- Date of Event
- July 24, 2023
- Report Date
- October 3, 2023
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- GEH
- UDI-DI
- 888937009866
- PMA / PMN Number
- K813024
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
CUSTOMER HAS INDICATED THAT THE PRODUCT IS IN PROCESS OF BEING RETURNED TO COOPER SURGICAL FOR INVESTIGATION. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED.
DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED AT CSI ON 03/09/2017 UNDER WO #(B)(4) AND SHIPPED ON 04/19/2017. MANUFACTURING RECORD REVIEW: DHR 196995 WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED ONE OTHER REPORTED COMPLAINT CONDITION, BUT FROM THE SAME CUSTOMER SENT AT THE SAME TIME AS THIS UNIT. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. HOWEVER, BASED ON LOG 100695, THIS UNIT WAS AT CSI ON 07/27/2023. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED PHYSICAL DAMAGE. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. ROOT CAUSE: IT WAS DETERMINED ATTEMPTS TO REPAIR THE UNIT BY THE CUSTOMER OR AN OUTSIDE SERVICE CONTRIBUTED TO THE DAMAGE. A ROOT CAUSE IS NOT POSSIBLE DUE TO THE DAMAGE, BUT END USER HANDLING IS CONSIDERED A CONTRIBUTING FACTOR.
IT WAS REPORTED THAT THE DEVICE WAS SENT FOR REPAIR DUE TO A LEAK. NO ADVERSE EVENT REPORTED. NO ADDITIONAL INFORMATION IS AVAILABLE. 900629 (B)(4).
NO ADDITIONAL INFORMATION IS AVAILABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1385065 | LL100 MULTI TIP W/TC | GENERAL CRYOSURGICAL SYSTEM, CRYOGEN GAS, MECHANICAL | GEH | COOPERSURGICAL, INC. | 900629 | N/A | 888937009866 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |