FDA Adverse Event Malfunction Summary report: N

BD FACSCANTO¿

MDR report key: 17435392 · Received August 1, 2023

Report

Report Number
2916837-2023-00155
Event Type
Malfunction
Date Received
August 1, 2023
Date of Event
July 12, 2023
Report Date
August 23, 2023
Manufacturer
BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES
Product Code
OYE
UDI-DI
00382906573384
PMA / PMN Number
K141468
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AFTER FURTHER EVALUATION OF THE COMPLAINT, IT HAS BEEN DETERMINED THAT THE PREVIOUSLY SUBMITTED REPORT 2916837-2023-00155 WAS SENT IN ERROR. THERE WAS NO REPORT OF SERIOUS INJURY, MEDICAL INTERVENTION, OR REPORTABLE DEVICE MALFUNCTION. THEREFORE THIS IS NOT CONSIDERED TO BE A REPORTABLE MALFUNCTION.

Additional Manufacturer Narrative · 0

D.4. MEDICAL DEVICE EXPIRATION DATE: NA. E.1. INITIAL REPORTER PHONE#: (B)(6). H.3. A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE LOADER COVER WAS BROKEN AND ACCESSED BY THE USER ON THE BD FACSCANTO¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: THE ISSUE WAS RESOLVED VIA MAILED COVER (338709) TO CUSTOMER AND REPLACED BY CUSTOMER THEMSELVES. THE INSTRUMENT RUNS NORMALLY. FACSCANTO PLUS- THE COVER OF LOADER IS BROKEN.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE LOADER COVER WAS BROKEN AND ACCESSED BY THE USER ON THE BD FACSCANTO¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: THE ISSUE WAS RESOLVED VIA MAILED COVER (338709) TO CUSTOMER AND REPLACED BY CUSTOMER THEMSELVES. THE INSTRUMENT RUNS NORMALLY. FACSCANTO PLUS- THE COVER OF LOADER IS BROKEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1555219 BD FACSCANTO¿ COUNTER, DIFFERENTIAL CELL OYE BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES NA 00382906573384

Patients

Seq Age Sex Outcome Treatment
1 Unknown