CLEARCUT KNIVES
Report
- Report Number
- 2523835-2023-00407
- Event Type
- Malfunction
- Date Received
- August 1, 2023
- Report Date
- October 31, 2023
- Manufacturer
- ALCON RESEARCH, LLC - ALCON PRECISION DEVICE
- Product Code
- HNN
- UDI-DI
- 00380659215407
- PMA / PMN Number
- EXEMPT
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
A SAMPLE WAS NOT RECEIVED AT THE MANUFACTURING SITE FOR EVALUATION FOR THE REPORT OF BLUNT KNIVES; THEREFORE, THE CONDITION OF THE PRODUCT COULD NOT BE VERIFIED. A REVIEW OF THE DEVICE HISTORY RECORD TRACEABLE TO THE REPORTED LOT NUMBER, INDICATES THAT THE REPORTED PRODUCT WAS PROCESSED AND RELEASED ACCORDING TO THE REPORTED PRODUCT¿S ACCEPTANCE CRITERIA. FOUR PHOTOS ATTACHED TO THE PARENT COMPLAINT WERE REVIEWED BY THE INVESTIGATION SITE. PHOTO 1 AND 2 SHOWS TWO CUSTOM PACKING LIST. PHOTO 3 SHOWS BLISTER LABEL WITH LOT NUMBER NOT RELATED TO THIS QS. PHOTO 4 ¿ TOP BLISTER LABEL IS THE SAME PRODUCT AND LOT AS REPORTED. BOTTOM BLISTER LABEL IS NOT RELATED TO THIS QS. A SAMPLE WAS NOT RECEIVED AT THE MANUFACTURING SITE AND THE DEVICE HISTORY RECORD REVIEW OF THE LOT NUMBER PROVIDED INDICATED THE PRODUCT WAS PROCESSED AND RELEASED ACCORDING TO THE PRODUCT¿S ACCEPTABLE CRITERIA, THEREFORE; THE ROOT CAUSE FOR THE CUSTOMER COMPLAINT ISSUE CANNOT BE DETERMINED. THE EXACT ROOT CAUSE FOR THIS COMPLAINT IS UNKNOWN; THEREFORE, SPECIFIC ACTION WITH REGARDS TO THIS COMPLAINT CANNOT BE TAKEN. ALL KNIVES ARE 100% INSPECTED BY TRAINED OPERATORS USING A MINIMUM OF 10X MAGNIFICATION DURING MANUFACTURING. COMPLAINTS ARE REVIEWED AND MONITORED AT REGULAR INTERVALS FOR ANY SIGNIFICANT ADVERSE TRENDS. NO ADVERSE TRENDS HAVE BEEN OBSERVED ASSOCIATED WITH THE REPORTED PRODUCT AND EVENT. NO FURTHER ACTIONS ARE REQUIRED. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
A CUSTOMER REPORTED THAT AN OPHTHALMIC OPERATING KNIVES WERE FOUND TO BE BLUNT DURING THE CATARACT SURGERY. THERE IS NO REPORT OF THE PATIENT HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2337770 | CLEARCUT KNIVES | KNIFE, OPHTHALMIC | HNN | ALCON RESEARCH, LLC - ALCON PRECISION DEVICE | NA | 14VC86 | 00380659215407 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | CUSTOM-PAK PACK. |