FDA Adverse Event Malfunction Summary report: N

TEMPUS PRO

MDR report key: 17414584 · Received July 28, 2023

Report

Report Number
3003832357-2023-00500
Event Type
Malfunction
Date Received
July 28, 2023
Date of Event
February 2, 2023
Manufacturer
REMOTE DIAGNOSTIC TECHNOLOGIES LTD.
Product Code
MHX
PMA / PMN Number
K201746
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE TEMPUS PRO INDICATING THAT THE TOUCH SCREEN DOES NOT WORK (REPORTED UNDER 2981038). BASED ON THE TESTING CONDUCTED IT WAS FOUND THE CHARGING PORT AND CO2 CONNECTORS ARE DAMAGED. DAMAGED CAPNOMETER HAS BEEN REPLACED. DEVICE FUNCTIONS ARE WORKING CORRECTLY. THE DATA ENTERED IN THIS COMPLAINT RECORD WILL BE UTILIZED FOR PRODUCT QUALITY AND SAFETY IMPROVEMENTS PER THE POST MARKET SURVEILLANCE AND RISK MANAGEMENT PROCESSES. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2326734 TEMPUS PRO MONITOR, PHYSIOLOGICAL, PATIENT (WITH ARRHYTHMIA DETECTION OR ALARMS) MHX REMOTE DIAGNOSTIC TECHNOLOGIES LTD. 00-1024-R

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other