FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 17411018 · Received July 27, 2023

Report

Report Number
2518422-2023-17259
Event Type
Malfunction
Date Received
July 27, 2023
Date of Event
January 10, 2023
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838025776
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

E1: REPORTING INSTITUTION NAME: SHANGHAI CITY DONGSONG INTERNATIONAL EXPORT AND EXPORT TRADE CO. REPORTING ADDRESS STATE: (B)(6). REPORTING ADDRESS POSTAL: (B)(6). REPORTING INSTITUTION PHONE #: (B)(6). REPORTER PHONE #: (B)(6). THIS REPORT IS BEING SUBMITTED AS PART OF A CORRECTIVE ACTION TO REPLACE MANUFACTURER REPORT # 2031642-2023-00304. ALL INFORMATION FROM THE ORIGINAL REPORT(S) HAS BEEN TRANSFERRED TO THIS REPORT.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT A "PROXIMAL PRESSURE SENSOR AUTOZERO" ERROR MESSAGE WAS DISPLAYED. IT WAS REPORTED THAT THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE AUTHORIZED SERVICE PROVIDER (ASP) ENGINEER CONFIRMED THE REPORTED PROBLEM AND FOUND THAT THE DATA ACQUISITION BOARD WAS FAULTY UPON CHECKING THE DEVICE. THE ASP ENGINEER REPLACED THE DATA ACQUISITION BOARD TO RESOLVE THE ISSUE. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS STANDARD AND WAS RETURNED TO SERVICE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED, THE COMPLAINT FILE WILL BE REOPENED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1919780 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 VENT, CHINA OPT: CFLEX, AVAPS 00884838025776

Patients

Seq Age Sex Outcome Treatment
1 Unknown