FDA Adverse Event Malfunction Summary report: N

OLYMPIC COOL-CAP SYSTEM

MDR report key: 1740301 · Received June 24, 2010

Report

Report Number
3018859-2010-00003
Event Type
Malfunction
Date Received
June 24, 2010
Date of Event
May 29, 2010
Report Date
June 24, 2010
Manufacturer
NATUS MEDICAL INC
Product Code
MXM
PMA / PMN Number
P040025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

COOL-CAP SYSTEM IS IN THE PROCESS OF BEING RETURNED FROM THE CUSTOMER IN ORDER TO UNDERGO TESTING. (B)(6) WILL SUBMIT A FOLLOW-UP REPORT TO FDA WHENEVER THE DEVICE INVESTIGATION / TESTING IS COMPLETED.

Description of Event or Problem · 1

DURING TREATMENT OF A INFANT, AN OLYMPIC COOL-CAP SYSTEM EXHIBITED TWO SHUTDOWNS CHARACTERIZED BY A FROZEN DISPLAY SCREEN. NO AUDIBLE OR VISIBLE ALARMS WERE OBSERVED. DEVICE FIRST EXPERIENCED THIS EVENT AT APPROX 24 HOURS INTO THE 76-HOUR TREATMENT. SYSTEM WAS FROZEN FOR 1/2 HOUR OR LESS BEFORE IT WAS DISCOVERED. RECTAL TEMPERATURE WAS 34.4C WHEN THE SCREEN FROZE. DEVICE WAS REBOOTED AND TREATMENT CONTINUED. PRIOR TO COMPLETING THE TREATMENT, THE DEVICE EXHIBITED A SECOND FROZEN SCREEN. THE DEVICE WAS AGAIN REBOOTED AND USED UNTIL A SECOND (BACKUP) DEVICE COULD BE PLACED INTO SERVICE. THE REMAINDER OF THE TREATMENT WAS COMPLETED WITHOUT FURTHER INCIDENT. THERE WAS NO PT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OLYMPIC COOL-CAP SYSTEM COOLING CAP (INFANTS) MXM NATUS MEDICAL INC 60010 NA

Patients

Seq Age Sex Outcome Treatment
1