BD MULTI-CHECK¿
Report
- Report Number
- 2916837-2023-00151
- Event Type
- Malfunction
- Date Received
- July 26, 2023
- Date of Event
- July 11, 2023
- Report Date
- April 29, 2024
- Manufacturer
- BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES
- Product Code
- GKZ
- UDI-DI
- 00382903409129
- PMA / PMN Number
- SEE H.10
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE FOLLOWING FIELDS HAVE BEEN UPDATED WITH CORRECTED INFORMATION: G.1 - REPORTING OFFICE - BECTON DICKINSON AND COMPANY BD BIOSCIENCES SAN JOSE CA, 95131 G.1 - REPORTING OFFICE CONTACT - (B)(4). G.1 - MANUFACTURING SITE CONTACT - (B)(4). H.6 - ANNEX F ANNEX CODE - F26. H.6 INVESTIGATION SUMMARY: ¿ BASED ON THE INVESTIGATION RESULTS, THE REPORTED ISSUE OF MISSING LABELING WAS CONFIRMED. INVESTIGATION RESULTS THAT WERE PERFORMED ON THE INDICATED FAILURE MODE WERE THE FOLLOWING: ¿ NO PHOTO WAS PROVIDED WITH THE REPORT, WHICH WAS SUBMITTED FOR A MISSING PRODUCT INFORMATION FLYER. ¿ RETAINED KITS WERE VISUALLY INSPECTED INCLUDING THE PRODUCT INFORMATION FLYER. ¿ BHR DOCUMENTATION FOR 340912-BM0623N WAS REVIEWED AT BDB AND BY THE SUPPLIER DURING THE EXECUTION OF SUPPLIER CORRECTIVE ACTION. ¿ THE POTENTIAL CAUSE WAS IDENTIFIED AS LACK OF TRAINING AND INADEQUATE LINE CLEARANCE PERTAINING TO THE MANUFACTURING PROCESS. ISSUE WAS RESOLVED BY PROVIDING CUSTOMER THE MISSING INSERT ASSAY VALUES. ¿ COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.
G.5. PMA / 510(K)#: K961610. G.5. PMA / 510(K )#: K982231. H.3. A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT THE LABEL WAS MISSING FROM THE BD MULTI-CHECK¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: NO REFERENCE VALUES PROVIDED NO ASSAY VALUES AND EXPECTED RANGES WERE PROVIDED WITH THE PRODUCT, CUSTOMER IS ASKING FOR THESE. COULD YOU PLEASE CLARIFY IF PART OF THE LABEL WAS MISSING OR IF THE INFORMATION IS INCORRECT ON THE LABEL? YES THAT IS CORRECT, THIS WAS MISSING FROM THE PRODUCT.
IT WAS REPORTED THAT THE LABEL WAS MISSING FROM THE BD MULTI-CHECK¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: NO REFERENCE VALUES PROVIDED. NO ASSAY VALUES AND EXPECTED RANGES WERE PROVIDED WITH THE PRODUCT, CUSTOMER IS ASKING FOR THESE. COULD YOU PLEASE CLARIFY IF PART OF THE LABEL WAS MISSING OR IF THE INFORMATION IS INCORRECT ON THE LABEL? YES THAT IS CORRECT, THIS WAS MISSING FROM THE PRODUCT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 646164 | BD MULTI-CHECK¿ | COUNTER, DIFFERENTIAL CELL | GKZ | BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES | BM0623N | 00382903409129 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |