FDA Adverse Event Malfunction Summary report: N

BD MULTI-CHECK¿

MDR report key: 17401273 · Received July 26, 2023

Report

Report Number
2916837-2023-00151
Event Type
Malfunction
Date Received
July 26, 2023
Date of Event
July 11, 2023
Report Date
April 29, 2024
Manufacturer
BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES
Product Code
GKZ
UDI-DI
00382903409129
PMA / PMN Number
SEE H.10
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS HAVE BEEN UPDATED WITH CORRECTED INFORMATION: G.1 - REPORTING OFFICE - BECTON DICKINSON AND COMPANY BD BIOSCIENCES SAN JOSE CA, 95131 G.1 - REPORTING OFFICE CONTACT - (B)(4). G.1 - MANUFACTURING SITE CONTACT - (B)(4). H.6 - ANNEX F ANNEX CODE - F26. H.6 INVESTIGATION SUMMARY: ¿ BASED ON THE INVESTIGATION RESULTS, THE REPORTED ISSUE OF MISSING LABELING WAS CONFIRMED. INVESTIGATION RESULTS THAT WERE PERFORMED ON THE INDICATED FAILURE MODE WERE THE FOLLOWING: ¿ NO PHOTO WAS PROVIDED WITH THE REPORT, WHICH WAS SUBMITTED FOR A MISSING PRODUCT INFORMATION FLYER. ¿ RETAINED KITS WERE VISUALLY INSPECTED INCLUDING THE PRODUCT INFORMATION FLYER. ¿ BHR DOCUMENTATION FOR 340912-BM0623N WAS REVIEWED AT BDB AND BY THE SUPPLIER DURING THE EXECUTION OF SUPPLIER CORRECTIVE ACTION. ¿ THE POTENTIAL CAUSE WAS IDENTIFIED AS LACK OF TRAINING AND INADEQUATE LINE CLEARANCE PERTAINING TO THE MANUFACTURING PROCESS. ISSUE WAS RESOLVED BY PROVIDING CUSTOMER THE MISSING INSERT ASSAY VALUES. ¿ COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.

Additional Manufacturer Narrative · 0

G.5. PMA / 510(K)#: K961610. G.5. PMA / 510(K )#: K982231. H.3. A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE LABEL WAS MISSING FROM THE BD MULTI-CHECK¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: NO REFERENCE VALUES PROVIDED NO ASSAY VALUES AND EXPECTED RANGES WERE PROVIDED WITH THE PRODUCT, CUSTOMER IS ASKING FOR THESE. COULD YOU PLEASE CLARIFY IF PART OF THE LABEL WAS MISSING OR IF THE INFORMATION IS INCORRECT ON THE LABEL? YES THAT IS CORRECT, THIS WAS MISSING FROM THE PRODUCT.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE LABEL WAS MISSING FROM THE BD MULTI-CHECK¿. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: NO REFERENCE VALUES PROVIDED. NO ASSAY VALUES AND EXPECTED RANGES WERE PROVIDED WITH THE PRODUCT, CUSTOMER IS ASKING FOR THESE. COULD YOU PLEASE CLARIFY IF PART OF THE LABEL WAS MISSING OR IF THE INFORMATION IS INCORRECT ON THE LABEL? YES THAT IS CORRECT, THIS WAS MISSING FROM THE PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
646164 BD MULTI-CHECK¿ COUNTER, DIFFERENTIAL CELL GKZ BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES BM0623N 00382903409129

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown