FDA Adverse Event Malfunction Summary report: N

FC 500 FLOW CYTOMETER

MDR report key: 17364165 · Received July 20, 2023

Report

Report Number
1061932-2023-00099
Event Type
Malfunction
Date Received
July 20, 2023
Date of Event
July 13, 2023
Report Date
July 20, 2023
Manufacturer
BECKMAN COULTER
Product Code
GKZ
UDI-DI
15099590572839
PMA / PMN Number
K071681
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SECTION A PATIENT INFORMATION IS NOT APPLICABLE. THERE WAS NO IMPACT TO PATIENTS AS A RESULT OF THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) WAS ON SITE AND CONFIRMED WHAT THE CUSTOMER REPORTED. TO RESOLVE THE ISSUE THE FSE REPLACED THE TARPON AMP BOARDS AT THE "FORWARD" SCATTER (FS), FL1, AND FL3 POSITIONS. BEC IS FILING AN MDR FOR THIS EVENT BASED ON THE FDA CLASSIFICATION OF THE 08 JAN 2018 URGENT MEDICAL DEVICE RECALL AS A CLASS I RECALL ON 20 NOV 2018 (RECALL NUMBER Z-0471-2019 FOR FC 500; RECALL NUMBER Z-0472-2019 FOR EPICS XL/XLMCL). BEC INTERNAL IDENTIFIER - (B)(4).

Description of Event or Problem · 0

THE CUSTOMER REPORTED TARPON AMP BOARD ERRORS ON THE "FORWARD" SCATTER (FS), FL1 AND A FLOW CHECK SIGNAL DRIFT AT FL3 ON THEIR FC 500 FLOW CYTOMETER. THERE WAS NO REPORT OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
39147 FC 500 FLOW CYTOMETER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER TN FC500 FLOW CYTOMETER 100-240V 50/60HZ 15099590572839

Patients

Seq Age Sex Outcome Treatment
1 Unknown