FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® GUIDE TEST STRIPS

MDR report key: 17363251 · Received July 20, 2023

Report

Report Number
3011393376-2023-01651
Event Type
Malfunction
Date Received
July 20, 2023
Date of Event
June 28, 2023
Report Date
September 19, 2023
Manufacturer
ROCHE DIABETES CARE, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PE
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

CUSTOMER HAS TWO VIALS OF ACCU-CHEK GUIDE TEST STRIPS, 1 CURRENT AND 1 EXPIRED, SHE IS NOT SURE WHICH VIAL WAS USED DURING THE EVENT. LOT.103249 EXPIRY 10/14/2023. DATE MFG DATE: (B)(6), 2022. LOT.102739 EXPIRY 01/31/2023. DATE MFG DATE:(B)(6), 2021.

Description of Event or Problem · 0

THE CALLER REPORTED THAT THE BLOOD GLUCOSE DEVICE GAVE A HIGHER THAN EXPECTED READING DURING A HYPOGLYCEMIC EVENT. IT WAS REPORTED THAT THE CUSTOMER LOST CONSCIOUSNESS; DURING THIS TIME THE PARAMEDICS TESTED THE CUSTOMER WITH HER GUIDE SYSTEM AND RECEIVED A BLOOD GLUCOSE RESULT OF 126 MG/DL. THE PARAMEDICS TREATED THE CUSTOMER, HOWEVER THE TYPE OF TREATMENT PROVIDED WAS UNKNOWN. THE CUSTOMER REPORTED THAT SHE HAS TWO VIALS OF TEST STRIPS AND ONE VIAL IS EXPIRED. THE CUSTOMER WAS NOT SURE WHICH VIAL THE PARAMEDIC'S USED TO TEST HER BLOOD GLUCOSE. THE CUSTOMER RECOVERED AT HOME AND WAS NOT TRANSPORTED TO THE HOSPITAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
39973 ACCU-CHEK ® GUIDE TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS NBW ROCHE DIABETES CARE, INC. 103249

Patients

Seq Age Sex Outcome Treatment
1 Female