FDA Adverse Event Malfunction Summary report: N

SOLANA SARS-COV-2 ASSAY (LYO MMX)

MDR report key: 17358515 · Received July 20, 2023

Report

Report Number
0002024674-2023-01409
Event Type
Malfunction
Date Received
July 20, 2023
Date of Event
June 22, 2023
Report Date
August 11, 2023
Manufacturer
QUIDEL CORPORATION
Product Code
QJR
PMA / PMN Number
EUA203087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: TO BE DETERMINED. ROOT CAUSE: TO BE DETERMINED. SOURCE: PHONE.

Additional Manufacturer Narrative · 0

UPDATES TO MANUFACTURERS NARRATIVE INVESTIGATION CONCLUSION: FAS AND CUSTOMER PREPARED MULTIPLE RUNS ALL YIELDING EXPECTED RESULTS. CUSTOMER TO ORDER BETTER FITTING PIPETTE TIPS, ILL-FITTING TIPS MAY BE CAUSE OF FP. CUSTOMER STATES ASSAY IS WORKING AS EXPECTED. ROOT CAUSE: UNABLE TO FULLY DETERMINE ; POSSIBLE ISSUE WITH CUSTOMER EQUIPMENT SOURCE: PHONE.

Description of Event or Problem · 0

CUSTOMER REPORTING 4 POTENTIAL FALSE POSITIVE SARS RESULTS WHEN COMPARING THE SAME METHOD USING A DIFFERENT INSTRUMENT ON EMPLOYEE SCREEN SAMPLES. CONTAMINATION IS SUSPECT AS QUIDELORTHO PERSONNEL ONSITE VISIT FOUND INCORRECT/ILL-FITTING PIPETTE TIPS WERE USED TO TRANSFER PATIENT SAMPLES TO WELLS. INVESTIGATION IS CURRENTLY ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
839563 SOLANA SARS-COV-2 ASSAY (LYO MMX) SOLANA SARS-COV-2 ASSAY (LYO MMX) QJR QUIDEL CORPORATION 233004

Patients

Seq Age Sex Outcome Treatment
1 Unknown