FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 17348410 · Received July 19, 2023

Report

Report Number
2518422-2023-16113
Event Type
Malfunction
Date Received
July 19, 2023
Date of Event
December 2, 2022
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838025776
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H10: PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR, INDICATING THAT THE USER INTERFACE (UI) WAS NOT TURNING ON. IT IS UNKNOWN IF THE DEVICE WAS IN USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT HARM REPORTED. MULTIPLE GOOD FAITH EFFORTS WERE MADE TO RETRIEVE DEVICE EVALUATION, REPAIR, AND OPERATIONAL STATUS ON 03/07/2023, 03/14/2023, 03/21/2023, 03/28/2023, AND 04/05/2023, HOWEVER, YIELDED NO RESPONSE FROM THE CUSTOMER. IT IS UNKNOWN IF ANY PARTS OR REPAIRS HAVE BEEN CONDUCTED. THE COMPLAINT WILL BE PROCESSED FOR CLOSURE. IF ADDITIONAL INFORMATION IS RECEIVED AT A LATER DATE, THE COMPLAINT WILL BE REOPENED, AND A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H11:UPDATED CONTACT INFORMATION, CONTACT OFFICE ENTITY, AND MANUFACTURING SITE. H10: ALL INFORMATION FROM THE FOLLOW-UP REPORT #2031642-2023-00019 HAS BEEN TRANSFERRED TO THIS REPORT.

Additional Manufacturer Narrative · 0

E1: INITIAL REPORTER PHONE NUMBER: (B)(6). THIS REPORT IS BEING SUBMITTED AS PART OF A CORRECTIVE ACTION TO REPLACE MANUFACTURER REPORT #2031642-2023-00019. ALL INFORMATION FROM THE ORIGINAL REPORT(S) HAS BEEN TRANSFERRED TO THIS REPORT.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT THERE WAS A KEY PANEL FAILURE. AT THIS TIME, IT IS UNKNOWN IF THERE IS ANY PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED, AND THERE IS NO REPORTED PATIENT OR USER HARM. THE INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
37396 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 VENT, CHINA OPT: CFLEX, AVAPS 00884838025776

Patients

Seq Age Sex Outcome Treatment
1 Unknown