FDA Adverse Event Malfunction Summary report: N

UA2

MDR report key: 17309412 · Received July 12, 2023

Report

Report Number
1823260-2023-02234
Event Type
Malfunction
Date Received
July 12, 2023
Date of Event
June 15, 2023
Report Date
August 29, 2023
Manufacturer
ROCHE DIAGNOSTICS
Product Code
KNK
UDI-DI
04015630919154
PMA / PMN Number
K922762
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PE
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CALIBRATION DATA SHOW THAT THERE WAS A CALIBRATION FACTOR CHANGE OF 10 ON (B)(6) 2023, INDICATING A USER ERROR DURING CALIBRATION. THE FIELD SERVICE ENGINEER CLEANED THE INTERNAL CONTAINER OF THE INSTRUMENT AND PIPETTES. CALIBRATION, QUALITY CONTROLS, AND PATIENT SAMPLE COMPARISON WERE PERFORMED; ALL RESULTS WERE ACCEPTABLE. UPON REVIEW OF THE ALARM TRACE, NO RELEVANT ALARM WAS OBSERVED. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE ISSUE IS CONSISTENT WITH A USER ERROR DURING CALIBRATION.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR TWO PATIENT URINE SAMPLES TESTED WITH UA2 (URIC ACID VER.2) ON A COBAS 4000 C311. THE INITIAL RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN AS THE PATIENTS HAD "NORMAL" SERUM VALUES. PATIENT SAMPLE 1: THE SAMPLE INITIALLY RESULTED IN A UA2 VALUE OF 3.29 MG/DL. THE SAMPLE WAS REPEATED ON A COBAS C 501 MODULE, RESULTING IN A VALUE OF 31.72 MG/DL. PATIENT SAMPLE 2: THE SAMPLE INITIALLY RESULTED IN A UA2 VALUE OF 3.0 MG/DL. THE SAMPLE WAS REPEATED ON A COBAS C 501 MODULE, RESULTING IN A VALUE OF 32 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
770914 UA2 URIC ACID TEST SYSTEM KNK ROCHE DIAGNOSTICS NA 66109001 04015630919154

Patients

Seq Age Sex Outcome Treatment
1 49 YR Male