FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® AVIVA TEST STRIPS

MDR report key: 1730203 · Received June 21, 2010

Report

Report Number
1823260-2010-03651
Event Type
Malfunction
Date Received
June 21, 2010
Date of Event
June 14, 2010
Report Date
August 16, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
K043474
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE USER EXPERIENCED ERRATIC CO2 RESULTS FOR MULTIPLE PATIENTS, THE EXACT NUMBER IS UNKNOWN. HE PROVIDED CO2 RESULTS FOR TWO PATIENT SAMPLES: PATIENT 1, INITIAL CO2 RESULT WAS 43.9 MMOL/L. THE SAMPLE REPEATED ON THE SAME ANALYTICAL D MODULE ((B)(4)) GAVE 28.7 MMOL/L. THE REPEAT RESULT WAS DEEMED TO BE CORRECT AND WAS REPORTED OUTSIDE THE LABORATORY. PATIENT 2, INITIAL CO2 RESULT WAS ZERO. THE SAMPLE REPEATED ON THE SAME ANALYTICAL D MODULE ((B)(4)) GAVE A NORMAL RESULT, THE EXACT VALUE WAS NOT PROVIDED. THE REPEAT RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE PATIENTS WERE NOT AFFECTED BY THE ISSUE. THE CO2 REAGENT LOT NUMBER WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE SAMPLE PROBES WERE MISALIGNED AND WERE HITTING THE RIGHT SIDE OF THE OUTER CUVETTES. HE CHANGED CUVETTES AND PERFORMED A PROBE ADJUSTMENT. THE FIELD SERVICE REPRESENTATIVE ALSO CLEANED THE VACUUM LINES AND VERIFIED ALL RINSE STATION ADJUSTMENTS WERE PROPERLY ALIGNED. THE USER SUCCESSFULLY RAN CO2 CALIBRATION AND QUALITY CONTROL.

Description of Event or Problem · 1

CUSTOMER REPORTEDLY RECEIVED THE FOLLOWING RESULTS ON THE AVIVA SYSTEM WITHIN 10 MINUTES: 378 MG/DL, 212 MG/DL, 170 MG/DL, AND 153 MG/DL. NO ACTIONS TAKEN BASED ON DEVICE RESULTS. NO ADVERSE EVENT REPORTED. REQUESTED RETURN OF SUSPECT DEVICE AND REPLACEMENT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK ® AVIVA TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 302378

Patients

Seq Age Sex Outcome Treatment
1 055 YR GLIPIZIDE| METFORMIN