FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD20

MDR report key: 17296993 · Received July 11, 2023

Report

Report Number
3003768277-2023-03987
Event Type
Malfunction
Date Received
July 11, 2023
Date of Event
June 14, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
PMA / PMN Number
K033737
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. PHILIPS FIELD SERVICE ENGINEER FSE VISITED ONSITE FOR PERFORMING THE TROUBLESHOOTING OF THE REPORTED PROBLEM. FSE PERFORMED DIAGNOSTICS, INSPECTED LOGFILES, FOLLOWED FFT, AND DETERMINED THAT SPP IN FRONTAL STAND NEEDS TO BE REPLACED. PROVIDED APM QUOTE TO CUSTOMER. FSE UNSURE ABOUT WHETHER A PROCEDURE BEING PERFORMED OR NOT. NO SERVICE HAS BEEN PERFORMED BY PHILIPS SINCE THE CALL RECEIVED FROM THE THIRD-PARTY COMPANY, NOT THE ACTUAL HOSPITAL. TO DATE, THERE HAVE BEEN NO FURTHER REPORTS OF THIS ISSUE. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE FRONTAL ARM DID NOT HAVE POWER, MOTOR OR BRAKE FUNCTIONALITY. THE SYSTEM WAS IN CLINICAL USE. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1569260 ALLURA XPER FD20 INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD20

Patients

Seq Age Sex Outcome Treatment
1 Unknown