FDA Adverse Event Other Summary report: N

ISITE PACS

MDR report key: 1728668 · Received June 9, 2010

Report

Report Number
2954704-2010-00006
Event Type
Other
Date Received
June 9, 2010
Date of Event
June 1, 2010
Report Date
June 1, 2006
Manufacturer
PHILIPS HEALTHCARE INC.
Product Code
LLZ
PMA / PMN Number
K042292
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ISITE PACS IS A SOFTWARE PRODUCT. WE ARE ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE. BASED ON THE AVAILABLE INFORMATION AT THE TIME OF THIS REPORT, WE CANNOT CONFIRM THAT THE DEVICE WAS A FACTOR IN THE INCIDENT. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THIS ISSUE AND THE COMPLAINT IS STILL UNDER INVESTIGATION.

Description of Event or Problem · 1

CUSTOMER REPORTED DICTATION WAS MADE TO AN INCORRECT PT. THEY IDENTIFIED THAT OCCASIONALLY WHEN USING A THIRD PARTY DICTATION DEVICE WITH ISITE PACS, THE PT DISPLAYED IN THE DICTATION DEVICE REPORT LIST IS DIFFERENT THAN THE PT DISPLAYED IN ISITE PACS. THE PT INFORMATION IN EACH APPLICATION IS CORRECT FOR THAT APPLICATION. THE IMAGES IN ISITE PACS ARE CORRECTLY LABELED. THE DOCTOR DETECTED THE MISMATCH BEFORE THE INCORRECT DICTATION WAS COMPLETE AND THE REPORT WAS NEVER SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INC.

Patients

Seq Age Sex Outcome Treatment
1