FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD20

MDR report key: 17278077 · Received July 7, 2023

Report

Report Number
3003768277-2023-03976
Event Type
Malfunction
Date Received
July 7, 2023
Date of Event
June 27, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
PMA / PMN Number
K033737
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THE SYSTEM WAS NOT STARTING. DURING TROUBLESHOOTING, THE FSE FOUND THAT THE THAT THE PC BOARD SBC AND THE MAIN POWER SUPPLY WERE DEFECTIVE. THE FSE REPLACED THE PC BOARD SBC AND THE POWER SUPPLY. THE DEFECTIVE SINGLE BOARD COMPUTER (SBC) WAS RETURNED TO PHILIPS FOR FURTHER ANALYSIS. THE ANALYSIS CONFIRMED THE MALFUNCTION OF THE SBC AND IDENTIFIED THAT THE FAILURE WAS DUE TO A BROKEN PART. FOLLOWING THE REPLACEMENT OF THE SBC AND POWER SUPPLY, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE ALLURA SYSTEM WAS NOT STARTING UP. THE SYSTEM WAS NOT IN CLINICAL USE. NO HARM HAS BEEN REPORTED TO PHILIPS. A PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND REPLACED THE POWERTRAY AND THE SINGLE BOARD COMPUTER AND RETURNED THE SYSTEM TO USE IN GOOD WORKING ORDER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
421333 ALLURA XPER FD20 INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD20

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown