FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 17267965 · Received July 6, 2023

Report

Report Number
1000113657-2023-00360
Event Type
Malfunction
Date Received
July 6, 2023
Date of Event
June 12, 2023
Report Date
July 6, 2023
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-028: THERE WAS NOT ENOUGH INFORMATION TO DETERMINE THE MLURC. NOTE 1:MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON 20-JUN-2023 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO STATED SHE HAD JUST RECEIVED THE REPLACEMENT PRODUCT AND HAS NOT YET USED IT. NOTE 2:MANUFACTURER CONTACTED CUSTOMER IN SEVERAL FOLLOW-UP CALLS TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER STATED THAT WHEN THE LANCET IS REMOVED FROM THE LANCING DEVICE THE NEEDLE IS BENT. CUSTOMER STATED THE LANCET NEEDLE WAS NOT BENT PRIOR TO INSERTION INTO THE LANCING DEVICE. THE LOT NUMBER OF THE LANCETS WAS NOT PROVIDED. THE PACKAGE HAD NOT BEEN OPEN OR DAMAGED WHEN RECEIVED BY THE CUSTOMER. THE CUSTOMER HAS BEEN USING THE PRODUCT FOR A FEW DAYS. AT THE TIME OF THE CALL THE CUSTOMER FELT WELL AND DID NOT REPORT ANY SYMPTOMS. NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
884755 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, TP NPD 28G 100CT50/CASE LT BL

Patients

Seq Age Sex Outcome Treatment
1 Unknown