FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 17218709 · Received June 28, 2023

Report

Report Number
2518422-2023-14428
Event Type
Malfunction
Date Received
June 28, 2023
Date of Event
June 9, 2023
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838025776
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR, INDICATING THAT THE DEVICE WAS EXPERIENCING A 35 VOLT POWER FAILURE. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. THE REMOTE SERVICE ENGINEER (RSE) RECOMMENDED CHECKING IF THE DEVICE REQUIRED A REPLACEMENT POWER MANAGMENT (PM) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA). IN A GOOD FAITH EFFORT (GFE) RESPONSE FROM THE AUTHORIZED SERVICE PROVIDER (ASP) RECEIVED, IT WAS STATED THAT THE DIAGNOSTIC REPORT (DRPT) FOR THE DEVICE WAS NOT DOWNLOADED OR AVAILABLE. IT WAS DETERMINED THAT IT WAS NOT THE PM PCBA CAUSING THE ERROR, BUT THE MOTOR CONTROLLER (MC) PCBA. THE ASP STATED THE DEVICE WAS OUT PHILIPS FACTORY WARRANTY PERIOD. THE DEVICE WAS, HOWEVER, WITHIN THE CUSTOMERS DEVICE DEALER COMPANY WARRANTY PERIOD, SO THE CUSTOMER OPTED TO GO WITH 3RD PARTY SERVICE FROM THE DEALER COMPANY ENGINEERS FOR REPAIR. NO FURTHER WORK WAS PERFORMED BY PHILIPS AND NO FURTHER INFORMATION IS AVAILABLE REGARDING THE DEVICE ISSUE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1725097 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 00884838025776

Patients

Seq Age Sex Outcome Treatment
1 Unknown