PUMP IN STYLE MANAGED MARKETS EN FR ES (YELLOWFIN)
Report
- Report Number
- 1419937-2023-00024
- Event Type
- Injury
- Date Received
- June 27, 2023
- Date of Event
- June 19, 2023
- Report Date
- June 27, 2023
- Manufacturer
- MEDELA LLC
- Product Code
- HGX
- UDI-DI
- 00020451401447
- PMA / PMN Number
- K200508
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- OTHER
Narratives
CUSTOMER SERVICE CONDUCTED TROUBLESHOOTING WITH THE CUSTOMER INCLUDING, VERIFYING NO MILK BACKUP OCCURRED; INSPECTING TRANSFORMER FOR DAMAGED; TRYING TO POWER DEVICE ON WITH TRANSFORMER. THE CUSTOMER STATED DURING TROUBLESHOOTING THAT THE PUMP WILL SHUT OFF RANDOMLY. SHE ALSO STATED SHE DOESN'T THINK TRYING THE PORTABLE BATTERY PACK WILL POWER THE PUMP ON. CUSTOMER SERVICE SENT OUT THE CUSTOMER A NEW PUMP IN STYLE WITH MAXFLOW PUMP. THE CUSTOMER WAS CONTACTED BY A COMPLAINT HANDLER ON MULTIPLE OCCASIONS, INCLUDING IN WRITING, TO GET ADDITIONAL INFORMATION, WITH NO RESPONSE AS OF THE DATE OF THIS REPORT. BASED ON THE RESULTS OF OUR INTERNAL INVESTIGATION (REFERENCE NUMBER (B)(4), IT CANNOT BE DEFINITIVELY CONCLUDED THAT THE PUMP CAUSED OR CONTRIBUTED TO THE CUSTOMER¿S MASTITIS. THE ESTIMATED INCIDENCE OF MASTITIS IN LACTATING WOMEN, WHETHER USING A BREAST PUMP OR NOT, ACCORDING TO PUBLISHED CLINICAL LITERATURE CAN BE AS HIGH AS 33%. IN FACT, CLINICAL GUIDELINES SUGGEST THE USE OF A BREAST PUMP TO FACILITATE WITHDRAWAL OF BREAST MILK DURING BOUTS OF MASTITIS. (B)(4). MASTITIS IS USUALLY A BENIGN, SELF-LIMITING INFECTION WITH FEW CONSEQUENCES FOR THE SUCKLING INFANT. THE RISK OF MASTITIS IS HIGHER AMONG WOMEN WHO HAVE BREASTFED PREVIOUSLY, ESPECIALLY THOSE WITH A HISTORY OF MASTITIS. RIORDAN & WAMBACH, 4TH ED. P. 294: BREASTFEEDING AND HUMAN LACTATION. HOWEVER, IN THIS CASE, THE MOTHER¿S MASTITIS REQUIRED PROMPT MEDICAL ATTENTION FOR PAIN RELIEF AND PRESCRIPTION ANTIBIOTICS TO AVOID PROGRESSION TO OVERWHELMING SEPSIS.
ON 6/20/2023, THE CUSTOMER ALLEGED TO MEDELA LLC THAT HER PUMP IN STYLE WITH MAXFLOW PUMP WAS EXPERIENCING POWER ISSUES. THE CUSTOMER ALSO ALLEGED SHE WAS DIAGNOSED WITH MASTITIS AND WAS PRESCRIBED AN ANTIBIOTIC ON (B)(6) 2023.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 930636 | PUMP IN STYLE MANAGED MARKETS EN FR ES (YELLOWFIN) | PUMP, BREAST, POWERED | HGX | MEDELA LLC | 101041360 | 0000430688 | 00020451401447 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | Other |