FDA Adverse Event Injury Summary report: N

FREESTYLE LIBRE 2

MDR report key: 17206095 · Received June 26, 2023

Report

Report Number
2954323-2023-27177
Event Type
Injury
Date Received
June 26, 2023
Date of Event
June 10, 2023
Report Date
August 3, 2023
Manufacturer
ABBOTT DIABETES CARE INC
Product Code
QLG
PMA / PMN Number
K193371
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

REPEATED ATTEMPTS BY ADC TO RETRIEVE THE PRODUCT WERE UNSUCCESSFUL AND/OR THE CUSTOMER DISCARDED THE PRODUCT. NO PRODUCT HAS BEEN RETURNED AND A VALID SERIAL NUMBER HAS NOT BEEN PROVIDED. AN EXTENDED INVESTIGATION HAS BEEN PERFORMED FOR THE REPORTED COMPLAINT AND IT HAS BEEN DETERMINED THAT THERE WAS NO INDICATION THAT THE PRODUCT DID NOT MEET SPECIFICATION. A TRIPPED TREND REVIEW WAS CONDUCTED FOR THE REPORTED COMPLAINT AND FS LIBRE READER NO TRENDS WERE IDENTIFIED THAT WOULD INDICATE ANY PRODUCT RELATED ISSUES. IF THE PRODUCT IS RETURNED, A PHYSICAL INVESTIGATION WILL BE PERFORMED AND A FOLLOW-UP REPORT SUBMITTED. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.UPON EXTENDED INVESTIGATION, IT WAS DETERMINED THAT THE SERIAL NUMBER PROVIDED BY THE CUSTOMER ((B)(6)) AND PREVIOUSLY REPORTED TO THE FDA WAS NOT A VALID SERIAL NUMBER. THEREFORE, SECTION D4 WAS UPDATED TO UNK.

Additional Manufacturer Narrative · 0

THE PRODUCT HAS BEEN REQUESTED FOR INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. THE DEVICE MFG DATE IS UNKNOWN. THE DATE ENTERED IN SECTION H4 IS THE DATE ABBOTT DIABETES CARE BECAME AWARE OF THE EVENT. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Description of Event or Problem · 0

A DELIVERY ISSUE WAS REPORTED WITH THE ADC DEVICE. CUSTOMER WAS UNABLE TO TEST DUE TO NOT RECEIVING THEIR DEVICE IN TIME AND AS A RESULT, EXPERIENCED DKA. CUSTOMER WAS UNABLE TO SELF-TREAT AND WAS TREATED WITH POTASSIUM AND "OTHER INJECTIONS AND MEDICATIONS" BY A HEALTH CARE PROVIDER . NO FURTHER TREATMENT WAS REPORTED. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 0

A DELIVERY ISSUE WAS REPORTED WITH THE ADC DEVICE. CUSTOMER WAS UNABLE TO TEST DUE TO NOT RECEIVING THEIR DEVICE IN TIME AND AS A RESULT, EXPERIENCED DKA. CUSTOMER WAS UNABLE TO SELF-TREAT AND WAS TREATED WITH POTASSIUM AND "OTHER INJECTIONS AND MEDICATIONS" BY A HEALTH CARE PROVIDER . NO FURTHER TREATMENT WAS REPORTED. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
772133 FREESTYLE LIBRE 2 FLASH GLUCOSE MONITORING SYSTEM QLG ABBOTT DIABETES CARE INC 71953-01

Patients

Seq Age Sex Outcome Treatment
1 Unknown Hospitalization