FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 17137319 · Received June 15, 2023

Report

Report Number
2955842-2023-16354
Event Type
Malfunction
Date Received
June 15, 2023
Date of Event
May 22, 2023
Report Date
May 22, 2023
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

BASED ON THE CLAIM AGAINST THE PRODUCT BY THE CUSTOMER NOTING AN ISSUE WITH THE VESSEL SEALER (VS) INSTRUMENT AND A MESSAGE TO MATCH GRIP, AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE CONFIRMED THE REPORTED FAILURE ON THE ERBE. THE ERBE WAS REPLACED. THE SYSTEM TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE INTEGRATED ELECTRO SURGICAL UNIT (IESU) WAS ANALYZED AND THE REPORTED ISSUE WITH THE VESSEL SEALER (VS) AND U-02 ERROR ON START-UP WAS CONFIRMED AND REPRODUCED. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. THE UNIT WILL BE RETURNED TO ORIGINAL EQUIPMENT MANUFACTURER (OEM) FOR REPAIR. THE COMPLAINT REGARDING AN ISSUE WITH THE VS INSTRUMENT AND A MESSAGE TO MATCH GRIP WAS CONFIRMED BY FAILURE ANALYSIS, WHICH INDICATES THAT THE DEVICE DID CONTRIBUTE TO THE CUSTOMER REPORTED ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SITE HAD AN ISSUE WITH THE VESSEL SEALER (VS) INSTRUMENT AND A MESSAGE TO MATCH GRIP. THE LOGS SHOWED NUMEROUS C-01 ERRORS FOR ERBE. THE SITE HAD CHANGED OUT THE INSTRUMENT WITH NO CHANGE. THE INTUITIVE SURGICAL INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) INSTRUCTED THE SITE TO RESTART THE ERBE. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2057752 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-19 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES