FDA Adverse Event Injury Summary report: N

DEXCOM G7 MOBILE APP

MDR report key: 17135629 · Received June 14, 2023

Report

Report Number
MW5118400
Event Type
Injury
Date Received
June 14, 2023
Date of Event
June 12, 2023
Report Date
June 12, 2023
Manufacturer
DEXCOM, INC.
Product Code
PJT
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MI, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

TODAY I FELL ASLEEP FROM SIDE EFFECTS OF A HIGH BLOOD SUGAR CAUSED BY MY DEXCOM G7 RECEIVER NOT ALARMING ME OF INCREASING BLOOD SUGAR. THE DEXCOM G7 RECEIVER ALARMS ONLY ONE TIME WHEN PRESET THRESHOLDS OF HIGH OR LOW BLOOD GLUCOSE LEVELS ARE REACHED AND DO NOT REPEAT. THE G7 APP FOR IPHONE IS USELESS AS IT ALMOST ALWAYS LOSES CONNECTION TO THE G7 SENSOR/TRANSMITTER. MY DIABETES CONTROL AND LIFE IS BEING AFFECTED BY THIS DEVICE. I HAVE REACHED OUT MULTIPLE TIMES TO DEXCOM TECH SUPPORT AND THEY HAVE REPLACED THE RECEIVER WHICH HASN'T CORRECTED THIS ISSUE. REFERENCE REPORT: MW5118399.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2057298 DEXCOM G7 MOBILE APP CONTINUOUS GLUCOSE MONITOR SECONDARY DISPLAY PJT DEXCOM, INC.

Patients

Seq Age Sex Outcome Treatment
1 67 YR Male Life Threatening MULTIVITAMIN.| NOVALOG, AFREZZA, TOUJEO.