CERTAIN¿ BELLATEK¿ ENCODE¿ HEALING ABUTMENT 3.4MM(D) X 5MM(P) X 3MM(H)
Report
- Report Number
- 0001038806-2023-01157
- Event Type
- Malfunction
- Date Received
- June 15, 2023
- Date of Event
- March 29, 2023
- Report Date
- December 10, 2023
- Manufacturer
- BIOMET 3I
- Product Code
- NHA
- UDI-DI
- 00844868004554
- PMA / PMN Number
- K072642
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
ZIMVIE RECEIVED ONE (1) IEHA353, (CERTAIN BELLATEK ENCODE HEALING ABUTMENT 3.4MM(D) X 5MM(P) X 3MM(H)) AND ONE (1) XIITP4313 (OSSEOTITE TAPERED CERTAIN PREVAIL IMPLANT 4/3 X 13MM) FOR EVALUATION. VISUAL EVALUATION WAS PERFORMED, THERE WAS SIGNS OF USE. THERE WAS DEBRIS ON THE IMPLANTS EXTERNAL THREADS. THE ABUTMENT WAS ATTACHED TO THE IMPLANT AND COULD NOT BE REMOVED. THE ABUTMENTS DRIVE FEATURE WAS DAMAGED ALONG WITH THE ABUTMENT ITSELF. THIS COMPLAINT REFERS TO THE IEHA353. DHR REVIEW WAS COMPLETED FOR THE SUBJECT LOT NUMBER 1240846. NO DEVIATIONS OR NON-CONFORMANCES, WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT, WERE NOTED AS PART OF THE DHR. COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER 1240846 FOR SIMILAR EVENTS AND NO OTHER COMPLAINT WAS IDENTIFIED. REVIEW COMPLETED UTILIZING KEYWORDS: ¿DENTAL : FUNCTIONAL : DAMAGED DRIVE FEATURE¿ THE CUSTOMER DID NOT SUBMIT IMAGES FOR THE REPORTED EVENT. BASED ON THE INVESTIGATION AND RISK MANAGEMENT FILE REVIEW AS PER RM-00057-HAZ, THE MOST LIKELY ROOT CAUSE DETERMINED FROM THE INVESTIGATION WAS MISSING OR CONFUSING INSTRUCTIONS FOR USE AND TORQUE APPLIED DURING PLACEMENT/SEATING EXCEEDS RECOMMENDED VALUE. THEREFORE, BASED ON THE AVAILABLE INFORMATION, A DEVICE MALFUNCTION DID OCCUR. THE ABUTMENTS DRIVE FEATURE WAS DAMAGED AND COULD NOT BE DISENGAGED FROM THE IMPLANT. THE REPORTED EVENT WAS CONFIRMED. NO FURTHER INVESTIGATION OR IMMEDIATE CAPA / HHE/D ESCALATION IS REQUIRED, AS THE COMPLAINT INVESTIGATION DID NOT CONFIRM THE PRODUCTS WERE NONCONFORMING AT THE TIME OF DISTRIBUTION, AND NO NEW FAILURE MODE, HARM, OR HAZARDOUS SITUATION WAS IDENTIFIED THROUGH THE INVESTIGATION PERFORMED. AT THIS TIME, THE COMPLAINT INVESTIGATION HAS BEEN COMPLETED AND THE RECORD WILL BE CLOSED. IF ADDITIONAL INFORMATION IS RECEIVED, THE RECORD WILL BE RE-OPENED FOR FURTHER EVALUATION.
ZIMMER BIOMET COMPLAINT NUMBER (B)(4).
NO FURTHER EVENT INFORMATION AVAILABLE AT THE TIME OF THIS REPORT.
CUSTOMER REPORTED DENTIST CALL TO LET US KNOW THAT HE WAS UNABLE TO REMOVED ENCODE HEALING ABUTMENT. WHEN PATIENT ARRIVED TO THE OFFICE, ENCODE CAP WAS STRIP AND IMPLANT NEEDED TO BE REMOVED. TOOTH 8. SURGICAL/MEDICAL INTERVENTION REQUIRED FOR PERMANENT DAMAGE: NO. WAS THERE A DELAY DURING THE PROCEDURE: NO. ADDITIONAL APPOINTMENT REQUIRED: YES, UNCOVERING OF NEW IMPLANT. WAS THE PROCEDURE COMPLETED USING ANOTHER IMPLANT OR ANOTHER DEVICE: YES, SAME BRAND IMPLANT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1956998 | CERTAIN¿ BELLATEK¿ ENCODE¿ HEALING ABUTMENT 3.4MM(D) X 5MM(P) X 3MM(H) | DENTAL ABUTMENT | NHA | BIOMET 3I | IEHA353 | 1240846 | 00844868004554 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 67 YR | Prefer Not To Disclose | Required Intervention |