FDA Adverse Event Death Summary report: N

PHILIPS INFORMATION CENTER

MDR report key: 1712814 · Received June 3, 2010

Report

Report Number
1218950-2010-00829
Event Type
Death
Date Received
June 3, 2010
Date of Event
May 21, 2010
Report Date
May 21, 2010
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K01109
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT A PT CODE EVENT OCCURRED AND THEY WERE UNABLE TO OBTAIN RETROSPECTIVE DATA AFTER THE CODE. THE CUSTOMER ALSO STATED ON (B) (6) 2010, THAT TO HER KNOWLEDGE, THE REBOOTING OF THE DATABASE SERVER (DBS) AND NETWORKED INFO CENTER DID NOT CAUSE/CONTRIBUTE TO THE ISSUE BUT IMPACTED THEIR ABILITY TO OBTAIN RETROSPECTIVE DATA AFTER THE CODE. ON (B) (6) 2010, THE CUSTOMER INDICATED THAT THE PT LATER EXPIRED. THE DBS REBOOTED CAUSING MONITORING. IF TELEMETRY WERE IN USE, THE M3150A/B DEVICE MONITORING THE PT WOULD TEMPORARILY STOP MONITORING AND WOULD AUTOMATICALLY BE RECONFIGURED TO BE IN LOCAL DATABASE MODE WITH THE RESTORATION OF MONITORING WITHIN 5 MINUTES. CONNECTED INFO CENTERS PROVIDE VISUAL INDICATORS WHEN THEY LOSE CONNECTIVITY WITH THE DBS. THE ISSUE WOULD BE OBVIOUS TO USERS OBSERVING THE INFO CENTER DISPLAY AND ALTERNATE MEANS OF MONITORING WOULD BE IMPLEMENTED AS WARRANTED DURING THE TIMEFRAME THE DEVICE IS REBOOTING INTO LOCAL MODE. PHILIPS IS IN THE PROCESS OF OBTAINING ADD'L INFO REGARDING THIS INCIDENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED. (B) (4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A PT CODE EVENT OCCURRED AND THAT THEY WERE UNABLE TO OBTAIN RETROSPECTIVE DATA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PHILIPS INFORMATION CENTER MHX, DRT MHX PHILIPS MEDICAL SYSTEMS M3150B

Patients

Seq Age Sex Outcome Treatment
1 Death