FDA Adverse Event Malfunction Summary report: N

VITROS ECIQ IMMUNODIAGNOSTIC ANALYZER

MDR report key: 1710391 · Received June 4, 2010

Report

Report Number
1319681-2010-00110
Event Type
Malfunction
Date Received
June 4, 2010
Date of Event
May 7, 2010
Report Date
July 21, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT HIGHER THAN EXPECTED VITROS TROP I ES AND B-HCG II RESULTS OCCURRED WHILE USING THE VITROS ECIQ ANALYZER. THE INVESTIGATION CONFIRMED THAT THE ROOT CAUSE OF THIS EVENT WAS INSTRUMENT RELATED. HOWEVER, USER ERROR CONTRIBUTED TO THE CONTAMINATION OF A SINGLE BOTTLE OF VITROS UNIVERSAL WASH REAGENT PLACED ON THE VITROS ECIQ SYSTEM. AN OCD FIELD ENGINEER FOUND THAT CLEANING OF THE FLUIDICS SUBSYSTEM WAS NECESSARY TO RETURN THE INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THIS CUSTOMER OBTAINED UNEXPECTED HIGH VITROS TROP I ES AND B-HCG II RESULTS FROM DIFFERENT PATIENT SAMPLES AND FROM QUALITY CONTROL SAMPLES PROCESSED ON A VITROS ECIQ IMMUNODIAGNOSTIC ANALYZER. THE SAME SAMPLES PRODUCED EXPECTED TROP I ES AND B-HCG II RESULTS WHEN PROCESSED ON AN ALTERNATE VITROS ECI SYSTEM. RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE INITIALLY HIGH RESULTS WERE NOT REPORTED TO THE CLINICIAN. THERE WAS NO ALLEGATION OF HARM TO THE PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECIQ IMMUNODIAGNOSTIC ANALYZER IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1